Manager Project
Resume:
Arlen Franklin
Chandler, AZ 85225
***********@*******.***
Objective
To be the most proficient employee for any company that I’m employed. With my knowledge of procurement, negotiation and buying experience I believe I can get the job done the correct way.
Experience
Ak-chin Indian Community October 2001 to May 2013
Purchasing Agent
Worked 11 plus years in purchasing as a purchasing agent. Main jobs function was to procure all capital and non-capital items from paper goods to furniture for department buildings. Knowledge of American Fundware and AccuFund financial software. Also worked on the travel arrangements for tribal council and other department employees needing to travel for business purposes. Worked on reconciling the community credit cards making sure that purchases made on the community cards benefited the department responsible.
Responsible in maintaining a proficient working environment that works well with other departments and local Ak-chin businesses. Also responsible for running the purchasing department when the purchasing manager is not available.
Attended trainings in procurement of construction in Indian country, travel regulations and Microsoft office
Harrah’s Ak-Chin Casino Resort
While employed with Ak-chin Indian Community I monitored and evaluated purchase request, bids and proposals for the hotel addition to Harrah’s Ak-chin casino and resort. Job duties included and not limited to purchasing of hotel room amenities (beds, T.V., carpet etc.) I also sat on the selection committee for the hotel expansion to select the project manager, contractor.
Ak-Chin Multi-tainment complex
While employed with Ak-chin Indian Community I monitored and evaluated purchase request, bids and proposals for building and construction of the Ak-chin Multi-tainment complex. Job duties included and not limited to procuring of theater seats, game room games, tables and chairs for the Lux lounge and 347 Grill.
Lady Footlocker August 1999 to December 2010
Shift Manager
Employed as shift manager. Job duties included checking of day-to-day sales volumes, inventory, sales to customers, opening and closing of store on weekend basis, and cash management. Customer’s services skills are a necessary part of working at Lady Footlocker. Must be able to resolve conflicts with customers and staff. Responsible for running the store in an efficient manner when the store and assistance manager are not available.
Excell Agent Services June 1995 to October 2001
Scheduling Analyst
Employed as a scheduling analyst. Job duties include monitoring and updating schedules for directory assistant agents. I answered any questions that the employees had regarding their schedules. Did schedule trainings to new hires on how and why you get the schedules you have. Utilize of customer service skills to relate to the agents complaints on schedule changes due to call volume. Duties also include entering exceptions to the schedule, assign agent lockers, logon passwords and distribution of equipment. Present position requires extensive use of TCS and access database. Microsoft office software and daily interaction with agents, services managers, operation managers and center director. Ability to communicate with all levels of personnel and peers is essential to this position. Position also requires to maintain confidentiality
Able Alarms September 1994 to February 1996
Central Station Agent
Was hired as an alarm monitor for businesses and residents. Job duties included computer monitoring of all alarms from burglary, fire, and carbon monoxide. Informed local police and fire of possible burglary and fire when alarm is tripped. Did report on day-to-day activates for central station manager and assistant manager. Also schedule maintenance on all service requests for the business and residential that we sold and monitored. Every home and business were required to have a 4 to 5 digit password for alarms tripped my accident, if home / business owner forgot passcode a list of people we have to contact to verify that the person that is suppose to be there is there. We monitored celebrities home like Thunder Dan Majerle, Leslie Nielson, Charles Barkley just to name a few.
Education
University of New Mexico-Gallup Campus June 1988 to August 1990
Gallup, New Mexico
History Major
GPA 2.5
Other Trainings
Bill Helmich Associates- Purchasing Advance Procedures
Bill Helmich Associates-Evaluating Bids and Proposals
New Horizons Computer learning center-Access level 1-2
New Horizons computer learning center-Word level 1-3
New Horizons computer learning center-Excel level 1-3
Office of Native American programs-Procurement and Contract administration training
Falmouth Institute-Planning and Managing construction projects in Indian Country
NNAPA yearly trainings on contract purchasing using government funds, tribal purchasing vs. casino purchasing. How to run a productive warehouse.
Groups Member of the NNAPA (National Native American Purchasing Association)
Director at Large (3 years)
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