Manager Sales

TODD HOFFMAN

**** ****** ****** *****, **********, KY 40245 H: 502-***-**** C: 502-***-**** *******@*********.***

PROFESSIONAL SUMMARY

Accomplished business leader with over 15 years of management, strategy, product development,

delivery and operational experience across various industries.

SKILLS

Operations expert Strategic, objective, execution

Background in retail, wholesale, commercial Process improvement

sales, distribution and warehousing Customer retention

WORK HISTORY

General Manager, 02/2006 to 11/2013

Safelite AutoGlass – Louisville, KY

Managed 13 locations in 4 states

Established operational objectives and work plans and delegated assignments to subordinate

managers.

Set and Implemented objectives and plans for achievement of budgeted financial results for market

doubling sales from 6.5 million to 13 million over 6 years.

Improved controllable profit from 200k to 2.95 million during the same time period.

Defined strategy and business plan for market.

Built strategic alliances with sales and operation teams that resulted in improved customer

service and speed of delivery.

Strengthened company's business by leading implementation of University of Kentucky

sponsorship.

Analyzed business developments and monitored market trends.

Defined and tracked campaign effectiveness and adjusted strategies accordingly.

Branch Manager, 03/2003 to 02/2006

Scholastic Book Fairs – Louisville, KY

Verified that all process control parameters were being documented and followed at all times.

Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.

Recommended and executed quality improvements for production and product quality.

Addressed all personnel issues promptly and professionally.

Directed improvements in safety, product quality, service and cost efficiency.

Established operational objectives and work plans and delegated assignments to subordinate

managers.

Trained, coached and mentored staff to ensure smooth adoption of new program.

General Manager, 09/1996 to 02/2003

h.h. Gregg – Louisville, KY

Managed staff of 50 sales associates, 5 team leaders and 2 assistant managers.

Hired, trained and evaluated personnel in sales and marketing.

Examined merchandise to verify that it was correctly priced and displayed.

Increased profits through effective sales training and troubleshooting profit loss areas.

Reported to the district manager regarding all store and staff issues.

EDUCATION

Master of Education: Educational and Counseling Psychology, 1995

University of Louisville - Louisville, KY

Bachelor of Arts: Psychology, 1993

University of Kentucky - Lexington, KY

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