Customer Service Data Entry
Resume:
Pauline Joy Remster
Charlotte, MI 48813
**************@*****.***
OBJECTIVE: Customer Service, Sales, Reservations
SUMMARY OF QUALIFICATIONS:
High volume call center experience
Computer Literate/Proficient in Microsoft Office Suite
Can type 45 WPM
Excellent Customer Service Skills
Data Entry/Processed medical records and Air, Car and Hotel Reservations
Employment History
Peckham Charlotte, MI 48813
Customer Service 2009 -2012
Answered inbound calls-assisted customers with passport applications
Worked with customers to bring complaints to a satisfactory conclusion
Worked in the Apparel Deptartment
OVERLAPPING AND DUEL EMPLOYMENT
Sparten Motors, Charlotte, MI 48813
Fasco Motors, Eaton Rapids MI 48827
Production/Assembly Line Worker 2007-2008
Performed production part assembly
Worked within a group to assure work was done within projected time frame
United States Postal Service Kalamazoo MI 49001
Data Entry Clerk 2005-2006
Entered information from incoming mail and packages
Determined proper destination for mail
Rerouted any misfiled or mail with incorrect information
EDUCATION:
Springfield High - Diploma
Diploma - “The Master Course in Travel and Tourism” International School of Business
CMAA - Administration New Horizons Computer Center
References supplied upon request
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