Manager Account

Shae Lankston

361-***-**** **********@*****.***

Proficiency in Software

•

• • •

Microsoft Word JD Edwards MediSoft

• • •

Microsoft Excel Cash Manager MediNotes

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Microsoft Outlook QuickBooks

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Microsoft Power Point DACCS

Relevant Skills and Accomplishments

• Selected for Corporate Leadership Development Program in 2012, specializing in management practices

• Highly analytical and possess strong leadership qualities and strategic planning skills

• Member of “Millionaires’ Club” in FY11 and FY12

• Numerous recognitions by management for quality presentations and excelling beyond the scope of

responsibility

• Recommended for advancement by Team Lead and Vice President

Professional Growth

Qwik Pipe

Houston, Texas

Account Manager Present

• Maintain pipeline and acquire new opportunities through industry networking and cold calling

• Preserve existing client relationships and ensure superlative benefits are received at minimal costs

• Attend industry wide conferences and events to gain new networking opportunities

• Uphold ethical standards in every facet of business while exceeding monthly goals

• Coordinate with other account managers and exchange resources to create new business angles

• Apply exceptional written and verbal communication skills throughout daily responsibilities

• Prepare proper analysis for anticipated overhead and profit margin for individual accounts

• Analyze data and forecast future endeavors for upper level management review

• Maintain thorough knowledge of individual client contractual obligations and limitations

Texas Guaranteed Student Loan Corporation

Round Rock, Texas

Account Manager 2010-2013

• Generated and maintained pipeline in excess of required corporate and department standards

• Ensured all accounts are procured within designated cycle life

• Exceeded multiple quotas on a monthly, quarterly and annual basis

• Screened applicant credentials and participated on interview panels

• Completed special projects and analyzed statistical data/trends as assigned by upper level management

• Coordinated with multiple department members in preparation of contracts/agreements and account

reconciliation

• Implemented remarkable written and verbal communication skills in day to day exchanges with clients and

peers

• Applied accurate decision making techniques and executed resolutions

• Applied leadership skills, including training new team members and creating procedural guidelines for

reference

• Acquired and maintained knowledge of all federal/industry regulations, guidelines, and standards

• Researched accounts and guidelines for more innovative practices

Corridor Medical Clinic 2007-2010

San Marcos, Texas

Account Manager

• Completed appropriate applications to credential the business and its providers with various insurance

companies

• Composed proposals of reconsideration, including supportive documentation, for medical and physical therapy

claims that have been denied payment by health insurance providers

• Reviewed appropriateness of CPT-4 and ICD-9 coding and determine if the care provided corresponds to the

charges submitted

• Obtained pre-authorization as required by healthcare insurers or managed care providers

• Processed insurance and patient payments and posted accordingly to accounts using QuickBooks and MediSoft

• Reviewed medical and physical therapy claims to ensure that payor specific billing requirements are met

• Screened applicant credentials and participated in interview process

Education

Texas State University, San Marcos, Texas May 2010

Bachelor of Business Administration in Finance

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