********@*****.***
Mauricio Yanes
Summary
Bilingual Human Resources Representative with extensive experience in
employee relations, recruiting, effective record keeping/compliance,
creating and implementing programs to improve employee retention and
operational success across the organization.
Work History
1984 - March 2013 River Oaks Country Club
River Oaks Country Club is a 100 year old private 1500 member country club
with golf course, tennis, swimming and fitness center.
Human Resources Representative (7/99 - 3/13)
Performing Human Resources functions for over 375 employees in all
departments including; Food and Beverage, Golf, Tennis, Swimming, Fitness,
Maintenance, Housekeeping, Catering and Administration Offices.
. Assisted developing, implementing and enforcing policies and
procedures, employee recruitment, selection, orientation, coaching,
counseling, training, programs, wellness, safety, workers'
compensation, pay and performance reviews, progressive discipline,
employee recognition, benefits, compensation, problem solving.
. Support management team by providing HR related recommendations,
counseling, researching, developing, implementing and updating
policies, procedures, methods, and guidelines; communicating and
enforcing Club values.
. Overseeing all work-related injury claims, safety committee, conduct
safety and loss prevention meetings with carriers, safety inspections,
accident investigations, employee safety training and enforcing all
policies and procedures as outlined in the safety program.
. Administer all pre-employment background checks and drug tests as well
as tests for reasonable suspicion and post accidents. Comply will all
OSHA occupational illness and injury recordkeeping and reporting.
Monitoring all personal and medical leaves, short and long term
disability.
. Keeping all employee records in order, including personnel files,
workers' comp, HR confidential, medical and employment eligibility (I-
9) documents.
. Organizing employee training on anti-harassment, safety role and
accountability, accident investigation, first aid and other required
training. Record keeping and monitoring of all required certifications
for managers, personal trainers, massage therapists, lifeguards, swim
coaches, food handlers and cooks.
. Assist with the organization and execution of all employee programs,
such as Employee Scholarship, Financial Assistance, Employee Referral,
recognition, training, health and safety.
. Translating handbooks, documents and new hire orientations to Spanish.
Beverage Assistant (1/86 - 12/98)
. Responsibilities in the Beverage Department included bartending,
proper set up of all bars for banquet events, golf and tennis
tournaments and other special events.
. Ordering and receiving bar supplies, wines, spirits and tobacco.
. Accountable for conducting monthly inventory of all beer, wine, liquor
and tobacco and conducting inventories after every event.
. Monitoring stock of all bars, cleanliness and service.
Education
University of Houston
Professional Human Resources Certification Course (PHR)