Management Office

Lisa Tyler

Communications Specialist, Army Financial Improvement Program (FIP), Audit

Readiness Directorate - IBM

Washington, DC

********@*****.*** - 202-***-****

WORK EXPERIENCE

Communications Specialist, Army Financial Improvement Program (FIP), Audit

Readiness Directorate

IBM - Washington, DC - August 2006 to July 2013

Communications Consultant Army Financial Improvement Program (FIP), Audit Readiness Directorate.

• Overall coordination of media driven client events Provide support to the Army Financial Management

and Comptroller (OASA(FM&C)) Audit Readiness program communications team to increase awareness and

understanding of audit awareness.

• Created standard operating procedures for the production of client specific deliverables.

• Compiled, submitted and tracked memorandum packages.

• Composed and articles, program guides, posters, web updates and Army FIP newsletters to provide status

and activity updates to increase program visibility.

• Coordinated workshops, meetings, conferences including the quarterly Army FIP In-Process Review (IPR)

and Audit Committee Meetings.

• Responsible for Army Knowledge Online (AKO) Audit Readiness Site announcements, checklists, guides

resources and assist with creation of online training.

• Provided Audit Readiness Directorate related updates to the Army Audit Document Repository (AADR).

• Reviewed and proofread audit readiness assertion packages, process flows and narratives.

• Provided Director level responses to Congressional inquiries.

• Reviewed and proofread audit readiness assertion packages, process flows and narratives.

U.S. Department of Homeland Security, Washington DC

Administrative Coordinator for the Office Director of the Partnership and Outreach Division (POD)

• Managed and organized a variety of administrative and program management support functions for the

Director, Deputy Director; Sector Specialists and POD staff

• Served as the principal point of contact for senior managers and staff to resolve issues/obtain

concurrences for planned actions, receive guidance on choosing appropriate courses of policy/programmatic

or administrative actions

• Processed incoming requests for information, analyzing requirements, and assigning tasks to appropriate

Division subject matter experts: tracking to ensure vetted responses are provided within time constraints and

review of completed work for adherence to instruction and correctness

• Prepared project presentations, correspondence, talking points for upper level management and other

Federal agencies

• Conducted research in response to a variety of requests for information including upper management and

the private sector

• Assisted with problem resolution and direct support in a variety of administrative levels including travel,

procurement, policies and procedures; ensure accurate submission of Director's time and attendance

• Managed busy calendar, meeting and travel schedules and coordinate/plan/book all travel identifying

potential problems, shifting priorities and resource planning

• Coordinated and made logistical arrangements for meetings with direct reports and external visitors including

site visits and speaking engagements

• Provided onboarding, training and supervision of support staff

U.S. Department of Energy, Washington, DC

Senior Program Analyst -Office of Energy Efficiency and Renewable Energy (EERE)

Office of Weatherization and Intergovernmental Programs (OWIP)

• Managed, monitored and developed Congressional budget requests, spend plans, budgets, project data,

and portfolio performance for OWIP with the Corporate Planning System (CPS)

• Provided support for planning and budgeting efforts focused on budget execution, program and project status

data for tracking and control

• Fielded and answered inquires created by OWIP users of the CPS and overall program support

• Published current news and information on EERE intranet using the RedDot web content management

program that created, managed and delivered data

• Trainer for the Energy Efficiency and Renewable Energy Information System (EIS) which supports the

planning, formulation, execution and evaluation of cycle data

U.S. Department of Energy, Washington, DC

Legislative Analyst- EERE-Office of Planning, Budget and Analysis (PBA)

• Assisted with developing responses for the Secretary and other senior staff to inquiries from legislators, other

policy makers and press about EERE programs and issues that arose from congressional hearings

• Monitored federal legislation, committee hearings, policy and selected appropriations related to EERE

through contacts with agency personnel, media and internet data; researched issues and provided back-up

analytic support as needed

• Maintained testimony and legislative questions and answers from congressional committee hearings in

tracking database

• Compiled information and documentation in preparation for drafting of the fiscal year budget report

Program Support Specialist

The Westwood Group, Inc - Washington, DC - 2000 to May 2006

Office of Planning and Administration

• Planned, coordinated and facilitated scheduled office relocations to ensure compliance with occupant

specifications

• Facilitaed the set up of Local Area Network lines, telecommunications, security (locks and access), safety

and furnishing requirements and specifications for both government and leased spaces

• Assisted in the acquisition of support furnishings and equipment as liaison to property and procurement

officials

• Responsible for related administrative functions to support office outgoing correspondences,

telecommunications, supply acquitions, and other requests for service

• Performed property management duties including maintenance of records, inventories, and the storage and

disposal of excess property and equipment

Program Analyst

Office of Hearings and Appeals (OHA)

• Analyzed and resolved discrepancies with competing supplemental Crude Oil Refund claims

• Assisted in production of the FY 2005 Annual Report including layout graphics and editing of text

• Conducted inventory and analysis of all personnel secret security clearance cases.

• Discerned nature of applicant appeal, conduct case review and disseminate all information presented, to

determine a possible error in negative determination

• Performed a review and analysis of appeals to the EEOICPA from denied case load

• Assisted in development and drafting of OHA position finding Decision & Order based on analysis of case

record, appeal, and the Rule

• Implemented OHA edits and finalized Decision and Order for publication on the DOE website

Physician Panel Administrator

Office of Worker Advocacy (OWA)

• Supported the operation and management of 350+ occupational medicine physicians via virtual and in-house

and assisted with the recruitment and credentialing of Physicians

• Administered training on panel process and procedures for OWA staff including nurse case managers

• Conducted orientation sessions with incoming DC physician panel members

• Performed personnel management functions including: work allocation, supervision, problem resolution and

evaluation of employees

• Designed and prepared various marketing materials for meetings and conferences

• Coordinated and performed administrative support activities for OWA program

• Provided assistance with the receipt, in-process, storage, retrieval, shipment and accountability of case

records, supplemental information, electronic media and support equipment

Travel Coordinator (OWA)

• Planned itineraries and schedules of domestic travel accommodations for incoming physicians according to

the Federal Joint Travel Regulations and agency specific directives

• Served as a primary point of contact and liaison with other offices on a range of specified issues; organized

and facilitated meetings, conferences and other special events, as required

• Administered and manage paperwork associated with department travel including purchase requisitions;

worked closely with accounts payable to ensure timely reimbursement of travel expenditures

• Organization representative during negotiations with preferred vendors including airlines, rental cars, hotels

and long term lease accommodation; recommended the most efficient and cost effective forms of travel and

accommodations

Eligibility Review Specialist (OWA)

• Recorded, processed and researched information provided by present/former DOE employees and their

qualified survivors that may have developed illnesses while employed at specific sites

• Maintained database that controls all incoming inquiries and describes case specific information

• Analyzed and researched incoming cases to determine eligibility

• Created new program correspondence for notification of determination to applicants

• Requested subcontractor validations from research analysts

Administrative Program Specialist (OWA)

• Instrumental in public outreach programs to publicize the existence of the EEOICPA Act of 2000 via hotline,

internet, mailings and public meetings

• Assisted in the completion of applications and in the submission of claim forms and onsite storage and

retrieval of case records and related data necessary to fulfill reporting requirements for statistical analysis

ACTIVE SECRET CLEARANCE

EDUCATION

Bachelor of Science in Communications

Howard University - Washington, DC

Associate in Applied Science, Cum Laud

J. Sargeant Reynolds Community College Marketing - Richmond, VA

ADDITIONAL INFORMATION

SKILLS:

• Proven reliability, communication, management, and problem solving skills

• Ability to work independently and with a multidisciplinary team

• Experience in program presentation and group facilitation with direct experience in conference planning,

event management and marketing services

• Proficiency with MS Office Suite: Word; Excel; PowerPoint

• Proficiency with Internet/Intranet, Novell Office System, Lotus Notes, Microsoft Outlook, WebTA, Deltek, Red

Dot, Travel Manager, Fed Traveler and SharePoint.

Contact this candidate