Medical Manager
Resume:
EDDIE UNDERWOOD
**** * **** ****** *: 619-***-****/H: 619-
National City, CA 91950
*****.***********@*****.***
HEALTHCARE ADMINISTRATOR
Goal driven, compassionate and accountable professional with over 17 years of related, hands-
on experience in fast paced clinical and hospital settings.
Adaptable administrator accustomed to the integration of new healthcare delivery systems,
restructuring of work, and an increasingly complex regulatory environment.
Proven track record of successfully managing personnel, finances, facility operations,
OSHA/HIPPA regulations while concurrently providing excellent customer care.
Hands-on leader with excellent problem-solving, analysis, and critical-thinking skills. Ability to
use strong communication, and organizational skills and to liaise with various departments,
institutions and the public to raise awareness and bring support to facilities.
In-depth knowledge of medical/dental terminologies.
Areas of Expertise Include
• Staff training & • Public & community • Problem solving
development relation • Time Management
• Team Coordination • Project Management • Schedule Management
• Staff Evaluation • Decision making • In-Service Training
• Patient/family support • OSHA/HIPPA Standards
EDUCATION & ADDITIONAL CREDENTIALS
B.S. in Healthcare Administration, California College of San Diego, San Diego, CA
Honors Magna Cum Laude Graduate
Training: CPR/BLS Expiration Date August 2015, Human Resources Training,
Management/Operations, Legal and Ethical, Law and Ethics, Health Facilities Operations
Training, Electronic Medical Records, Computerized Medical Administration, Medical Billing
Training and Long-Term Care Administration Training.
United States Navy: Honorable Discharge – Rank E5
Awards & Recognition: Outstanding Team Leader Award; Distinguished Graduate NCO Leadership
School; Multiple Commendation Medals;
Multiple Navy Achievement Medals; & Campaign Ribbons from Persian Gulf War
PROFESSIONAL EXPERIENCE
Healthcare Administrator Instructor (Night’s), San Diego, JULY 2013 -
PRESENT
California College of San Diego
A qualified education professional with more than 15 years of experience in primary and secondary learning
environments, and a wealth of knowledge in development and implementation of educational technology
tools and applications in college classroom, school, and district settings.
Excellent communication skills in English language
•
Highly skilled in teaching students and make them understand the subject
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Capable to present the matter in a simple and impressive manner
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Possess excellent presentation skills
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Able to deal with different types of students
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Good at research and making new discoveries related to the subject
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Possess good interpersonal skills
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Developed and implemented various legal and business studies to the students of the University
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Responsible to help students in education counseling
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Responsible to deliver several lectures on legal and business studies
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Providing proper coordination with the officials and the community representatives in several seminars and
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functions
Involved in various researches and bibliography of the special subjects
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Playing active part and holding the responsibilities as the member of Science Committee
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Assisting Assistant professors in their projects
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Delivering lectures on several business and legal topics
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Responsible to conduct several research on different topics
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Helping the students as well in conducting various researches
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Responsible to actively take part in various seminars
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Coordinating with the different officials of the university in different projects
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OFFICE ADMINISTRATOR, San Diego, CA
DEC 2012-PRESENT
Sullivan International Group
A highly equipped Administrative Assistant with experience in performing a variety of
administrative and staff support duties for a specified department, which require a range of
knowledge and skills of organizational procedures and policies; directing and assisting visitors, and
resolving administrative problems and inquiries; composing, editing, and proofreading
correspondence and reports, and preparing a range of administrative documents.
Handles calls and promptly forwards them to appropriate person among 85 employees.
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Responsible for scheduling meetings and maintaining calenders for all employees; escorts visitors to
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staff members' offices, along with provides hospitality service arrangements as requested by staff.
Compose and distribute inter departmental memorandums (e mail, documentary and voice) ensuring
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timely delivery and receipt of important information while at the time maintaining confidentiality.
Prepares and assembles media kits for marketing and public relations departments.
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Responsible for making domestic and international travel arrangements for senior level executives
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via the Internet, which resulted on a net savings of $175 $250 per round trip airfare ticket.
Established and maintains electronic records management system for all incoming and outgoing
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correspondence.
Organize, sort and assign mail distribution for all the employees.
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Take minutes for all staff meetings and distribute them accordingly.
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CALIFORNIA COLLEGE OF SAN DIEGO
2010–2012
Healthcare Administration Student
US NAVY, NAVY MEDICAL/DENTAL ADMIN DEPARTMENT
1995– 2008
Provide administrative and back office assistant
A highly skilled, talented and knowledgeable medical/dental office manager with diverse
experience in contriving, organizing, guiding and monitoring services of health centers. I have over
17 years of office experience in the hospital environment. Have thorough expertise in accuracy,
detail-orientation, and reliability. Blessed with strong and effective communicative skills, in
addition to effective customer care ability, have the ability to execute quality service under strict
deadline and extreme pressure.
Possess 17 years of professional experience in the mentioned field
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In depth knowledge of medical/dental terminologies, medical laws and ethics
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Possess excellent verbal and written communication skills
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Good organizational and management skills
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Knowledge of basic operating systems like Microsoft word, Excel, PowerPoint and Outlook
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Ability to assess and implement new medical policies and procedures.
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Familiar with the practice of marketing, appointment reminder service and direct mailings
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Positive, flexible and ability to handle patients with care and concern
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Goal oriented and ability to accomplish tasks within limited time
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In depth knowledge of administrative tasks and procedures
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Handled the tasks of checking up to date records of patient's and correcting it as per the treatments,
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medications, side effects and symptoms
Assisted doctors in scheduling appointments and diagnoses of patients
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Provided educational material to patients, and prepared inventory bill and accounts statement
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Responsible for maintaining good relationship with different healthcare centers
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Provided assistance to doctors in activities like surgical operation procedures, taking proper care of
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patients and in conducting various therapies
Handled the tasks of checking and maintaining proper medical records
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Responsible for implementing objectives, policies and processes of medical health care
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OSHA Coordinator and HAZMAT manager
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In charge of precious metals recovery and MSDS management
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Contact this candidate