Law, Paralegal, Customer Services & advisor

Curriculum Vitae

PERSONAL DETAILS

Name: Raisa Johnson

Address: London, United Kingdom

Contact number: 078********

Email: ************@*******.***

PERSONAL PROFILE

A highly motivated, versatile and professional law graduate with variety of

legal experience in various areas of law and non-law work experience. A

determined individual, who can work accurately under pressure, can work

within a team and independently. A hardworking and reliable individual, who

possess excellent interpersonal skills and can relate to people at all

levels, and have proven customer skills experience. Working towards

postgraduate qualifications in LLM and Legal Practice Course. Fluent in

English, Urdu, Hindi and Punjabi. (Bilingual)

EDUCATION

2003 - 2004: G.C.S.Es from George Salter High School, Birmingham

2004 - 2005: Business and Management Studies from Dudley College,

Birmingham

2005 - 2006: ILEX Level 2 Paralegal studies from New College Nottingham

2006 - 2008: ILEX Level 3 Professional Diploma in Law from New College

Nottingham

2008 - 2010: Foundation Degree in Law at New College Nottingham

Commendation

2010 - 2012: LLB (Hons) Law at Nottingham Trent University 2:2

3rd Year's modules: Immigration and Asylum Law, Sports Law, Human Rights

and Law of Trusts

2012 - Present: LLM Masters in Human Rights and Public International Law at

Nottingham Trent University

2013 - Present: Legal Practice Course at London Metropolitan University

WORK EXPERIENCE

2013 - Present: QualitySolicitors Mirza

I am working as a volunteer paralegal and currently working in the crimes

department dealing with police station clients' files and courts files. I

will be soon getting experience in all the areas of law that the firm

specialises in. Personal Injury

2012 - 2013: Trent Chambers

I worked as a trainee caseworker and paralegal for a barrister, dealing

with immigration, human rights, family cases and employment cases. My

duties involved; legal researching, attending tribunal and courts hearings,

taking minutes, preparing court bundles, dealing with judicial review

applications, Rule 39 applications to European Court of Human Rights,

drafting statements, proofreading, read case files and discuss points of

law with the counsel and solicitors. I can communicate in Urdu, Punjabi and

English, and my language skills have enabled me to make a positive impact

by facilitating the communication between clients and this practice.

2006 - 2013: Nottingham Credit Union (BANKING ADMINISTRATOR)

I worked part time as a customer service officer and cashier. My duties

included; training and supervising all volunteers and training new staff,

cashiering, dealing with transactions, administration work, assisted with

administration of the deposit, dealt with enquiries and the requirements of

customers, checking documentations and paying attention to details. I was

able to run work branches independently. I used excellent communication and

customer service skills to effectively resolve customer concerns, queries

and complaints. I was able to make some business contacts while promoting

the company.

2011 - 2012: Nottingham & Nottinghamshire Refugee Forum

I worked as a volunteer adviser, my duties involved; giving advice on

various areas such as immigration issues, liaising with reporting centre,

local authorities, utility companies, United Kingdom Border Agency, and

solicitors.

2010 - 2012: Nottingham Citizen Bureau

I worked as a volunteer and my roles were Gateway Assessor and information

assistant. My duties involved; taking telephone gateway assessment

interviews as a means of exploring the client's problem(s) and situation,

assessing risk and urgency for intervention. Explain complex legal

information to clients in a flexible manner to ensure understanding.

2007 - 2008: Nottingham Law Centre

I worked as a volunteer and my duties included; shadowing a caseworker,

administration, interviewing clients and filling various application forms.

2009 - 2009: 1st Call Immigration Services

I shadowed an Immigration advisor for two weeks and my jobs involved; legal

researching, preparing case bundles for court hearings, writing letters,

photocopying, dealing with incoming and outgoing mails, answering phone

calls, and general administration.

2009 - 2010: Blue Bell Hill Primary School

I had an opportunity to work in Blue Bell Hill Primary School as an

assistant teacher through Nottingham Trent University's scheme called

Students in Classroom. My duties included; assisting the teacher, working

with small groups of pupils, planning and preparing for the sessions,

keeping records of everyday's tasks, and attending staff meetings.

HOBBIES AND INTERESTS

I enjoy reading books, cooking, gardening, socialising, travelling and

learning new skills i.e. playing instruments. I love traveling overseas; I

have visited Dublin, France, Geneva, Switzerland where I was able to attend

office of United Nations, UN High Commissioner for Refugees, Red Cross,

World Health Organisation, and International Labour Organisation.

REFERENCES

Available on request.

Contact this candidate