Customer Service Human Resources

Katrina ParkerKatrina Parker Katrina Parker

**** *** **** ******, ** 77304

Phone: 661-***-**** E Mail: ***********@*****.***

Objective

Seeking an entry level position that requires excellent communication, organizational, and customer service skills.

Would welcome assignments in sales/marketing, customer service, human resources or related areas.

Education

Sam Houston State University, Huntsville, TX

01/13 Present

Master of Business Administration Management Concentration

California State University, Bakersfield, CA Bachelor of

09/07 11/11

Arts Criminal Justice History Minor

Coursework:

Business Communications Business Law

Managerial Accounting Labor Economics

Strategic/Operations Management Business Finance

Experience

PF Chang’s China Bistro Bakersfield, CA & The Woodlands, TX 01/10 12/11 & 05/12 Present

Trainer Server/Bartender

Creatively entertained cliental using communication skills, product knowledge, and customer service.

Accurately processes financial transactions following all policies and procedures.

Helped assist management with conducting inventory counts to ensure all merchandise was accounted for.

Dewar’s Candy Shop Bakersfield, CA Shift

Entrusted

Leader/Server

to handle cash register duties along with maintaining safe to fulfill shift leader duties. Utilized excellent

customer service skills while working with the public to assist with product selection. – Provided organizational

skills to assist management with making employee schedule.

Skills

Communication Skills Microsoft Office

Business Writing Customer Service

Problem Solving Prioritizing/Managing Deadlines

Honors & Activities

Dean’s List: All Semesters

Page 2

Track& Field Scholarship

Habitat for Humanity

References Available upon request

Contact this candidate