Customer Service Medical Assistant

Debra Williams

**** ********** ***** **** **********, CA 95691 916-***-**** ****************@*****.***

Objective

To obtain a position in a medical facility that will challenge me as well as allow for professional growth.

Acquired Skills

Microsoft Outlook/Word Microsoft Excel Microsoft PowerPoint TIMS

Bookkeeping Scheduling Patients Multi-line Phones MedFORCE

Insurance Verification Customer Service Patient Co-Pays EPIC

Data Entry/10-Key Day Sheets Medical Filing OPEX Machine

Medical Terminology CPT/ICD-9 Coding Patient Vital Signs

HIPAA Compliant Dental Terminology Inventorying

Education

Carrington College of California

Medical Billing & Coding Certification 4.0 GPA

San Joaquin Valley College

Associate Degree in Medical Assistant 4.0 GPA

Employment

Delta Dental/ Select Staff, Rancho Cordova, CA Start Nov 15, 2013 – Dec 06, 2013

Mail Clerk Salary Start 11.00 – End 11.00

Duties included: go in the morning and sort mail into tray. Take tray back to OPEX machine and sort and

open mail. Sort into approximate bins. Whether it was a bill or if it had x-rays in it or whether it was

correspondence. Had to do at least 200 an hour.

Sutter/ Timberlake VNA, Sacramento, CA Start March 2013 – End October 2013

Biller/ Documentation/ data entry Salary Start 15.00 – End 15.00

Duties included: Data entry, checking for prescription. Send out letter to patient about that compliance.

Checking to make sure they all had length of need on the prescriptions, sent out for new prescriptions for

overdue dates. Had to check the 1500 when they are denied. Have to find out what is wrong with it and fix

it. Had to check for authorizations, sent out and got back, have to call insurances when the

authorizations are late, or when you want to know if you need an authorization. Check eligibility of

patients. Scan all documents into the computer and sort into proper category. Have to check and make sure

that the orders coming in are ready to go, and that they are confirmed.

Coram Healthcare, Sacramento, CA Start January 2011 - End June 2012

Medical Billing Externship/Temp Salary Start 0.00 – End 10.00

Duties included: Data entry, appeal letter processing, scanning documents and posting billing updates,

correspondence, physician orders, claim forms, claim inquiry, bill detail transactions, document sorting,

filing, collections, Medicaid and Commercial billing, processing EOBs, checks through Epremis and DMS

systems, rolled codes into CAR system and noted as specified, cash commitment changed to specific

dating. Systems used: CAR, EPREMIS, DMS and DIRECT LINE.

Department of Health and Human Services, Sacramento, CA Start January 2010 –End March 2010

Extern for Medical Assistant Salary Start 0.00 – End 0.00

Duties: rooming patients, accurately recording vitals, blood draws, charting, filing, assisting the doctor

with procedures such as; pap smears, biopsies, and completed lab work-ups, properly preparing procedural

trays, assisting with suture removal, communicated with patients when the results of the labs came in and

scheduling follow-up appointments.

Tinker Air Force Base, OK 73145 Starts October 1973 – End August 2008

Aircraft Sheet Metal Mechanic Salary Start 2.10 ph. – End 27.75 ph.

Duties: making repairs on the outer surface of the B-1 Bomber, use of various hand tools such as; rivet

guns, drill motors, screwdrivers, etc., cutting and forming metal, use of various blueprints, assisted in the

OSHA training of new employees as well as the many regulations that are required to work on aircraft,

supervising multiple employees at a time and assisting in quality control as a team leader.

References

Upon Request

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