Heavy Equipment Maintenance Sales Experience Management, Fleet

R . Jeffrey Dickinson

Address: **** *. ****** *** * hone: (303) 263-

Centennial, CO 80013 6559

E-mail: **************@*******.***

H ighly accomplished professional with a strong history of success, in-depth expertise in

PROF ILE

f leet management, operations analysis, process improvement and asset management

• Passionate commitment to helping businesses make better operational decisions

• Keen attention to detail while driving speed and discipline throughout the

organization

COLORADO STATE UNIVERSITY, M.B.A. Fort Collins, CO, 2012

EDUCAT I

ON

UNIVERSITY OF PHOENIX, D ual B.S., Marketing and Denver, CO, 2002

B usiness Mgmt

DISH NETWORK, INC. Denver, CO

WORK

01/08 - Present

Senior Operations Analyst Executive DNSC/Fleet

EXPER IE

M anager

NCE

• Strategically improved estimate approval process to save Dish over $1million in

auto body and maintenance repairs for 4280 vehicles in 162 offices nationwide

• Managed processes to insure that f leet leasing companies maintained costs within

company standards in order to stay within annual operating budget

• Develop strategic plans for cost savings, policies, and maintenance efficiencies,

p resent findings to different levels of management to help improve and streamline a

more efficient f leet department.

TRAVELERS I NSURANCE, INC. Denver, CO

07/06 - 01/08

Auto Appraiser

• Inspect automobiles, heavy equipment, boats, recreational vehicles and motorcycles

t o determine the nature and extent of damages

• P repare damage estimates using company-provided automated systems

ELLEN EQUIPMENT CORPORATION Aurora, CO

09/02 - 7/06

Service Advisor/ Administrator /Product Support Rep.

• Estimated work orders and dispatched work to technicians

• Customer support of maintenance plans for f leet of machinery, and implemented

t hose plans

• Oversee and manage service department

TCI TIRE CENTERS, LLC Denver, CO

12/00 – 9/02

Commercial Sales

• Managed 150 commercial accounts, each account generated $5000 in gross sales

monthly.

• Developed and maintained a thorough knowledge of products and services to

p rovide accurate information to customers

• Meet and exceeded established sales and gross profit goals of 20%

• Evaluated customer needs and developed strategic plans for "marketing approach

t o selling"

BEAR FRAME AND AXLE Englewood, CO

1987 – 12/00

B rake Shop Manager- F ront-End Technical Support

• Responsible for overseeing all front-end work estimated repair and dispatched

• Manage the front-end technicians and oversee the quality of work

• Train insurance agents and new field adjusters on frame and front-end damages

OTHER EXPERIENCE

Mechanic

• Ralph Schomp BMW, Duggan Petroleum

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