Customer Service Manager
Resume:
TyShaun Wilson
Cell:602-***-****
Alt:602-***-****
E-mail: *********@*****.***
Qualifications & Skills
Microsoft Office Suite Training Experience
Typing 60 wpm Interviewed future employee's
Payroll management Strong communication skills
Outstanding customer service Cash Management
Conflict resolution skills Stocking merchandise
Publishing and presentations Advanced register experience
Inventory Control Dependable
Data input Electric and propane forklift
certified
Education
College Courses 2009-2010
Glendale Community College, Glendale, Arizona
Criminal Justice
. Knowledge of report writing
. Demonstrated ethical responsibilities, professionalism, and
critical thinking communication issues in the legal field
. Knowledge of Arizona Laws
. Developed knowledge of law enforcement interpretations
Business Communications
. Developed and applied verbal communication skills within different
business environments
. Demonstrated effective communications techniques, public speaking
and presentation skills
. Exhibited skills in sentence development, paragraph construction
and proper writing techniques
Work Experience
Assistant Manager 2009 - 2011
Little Caesars, Phoenix, AZ
. Provided customers with outstanding service
. Trained new employees
. Interviewed future employees
. Maintained a clean and organized workspace
. Assisted co-workers when needed
. Hourly register checks
. Inventory checks
. Stocked merchandise
. Daily paperwork such as time cards, budgeting, & payroll
Warehouse Employee
2013 - Present
Neltec, Tempe, AZ
. Inspect panels for any defects
. Box all panels inside boxes based on of customers preferences
. Use bill of landings to palletize orders and well as pull lose
boxes
. Record height, width, weight and size of pallets for shipping
. Load trucks using forklift as well as unloading
. Input test results in computer also put together packing slips
including test reports and bill of landings
References
Available upon request
Contact this candidate