Customer Service High School

Location:

Posted:

December 06, 2013

Ebony Johnson

****************@*****.***

Objective:

Seeking a position in a Customer Service environment where I can utilize my experience as well as

meeting or surpassing company expectations.

Skills Summary:

• Strong written and verbal communications skills.

• Data Processing

• Excellent customer service skills

• Data Entry

• Payment Processing

• Excellent problem solving skills.

• Computer skills include: MS Word, PowerPoint, and Window based applications

Keyboarding Skills 44 WPM

Professional Experience:

Wet Seal (Tyler, TX) 11/2012-02/2013

Cashier

• Handled all sales cash transactions

• Assist customers with anything needed

• Maintained store safety incase of audits

• Assist manager in opening and closing store

• Increased sales while promoting special deals.

Cinemark Movies 14 (Desoto, TX) 4/2011-8/2012

Cashier/Customer Relations

• Worked box office

• Upsaled various items to meet quotas for month, week, year.

• Total and presents check to customer and accepts payment for service.

• Reconcile cash registers each night.

• Answer incoming calls and Handle customer’s complaints.

• Get location ready for audits.

Educational Experience

Desoto High School (Desoto, TX) 08/2009-06/2012

High School Diploma

•3 years of BCIS

•Career Development