Customer Service Sales

Yaya Sakhira Silla **** Elmside RD Houston, Texas 77042 TEL 832-***-****

*********@*****.***

Objective

Seek to deliver best of my professional efficiencies as an associate in a reputed Company.

Dynamic, Ambitious highly motivated professional and able to multi task.

Professional experience

Teller Supervisor at Amegy Bank Houston, Texas 01/2013 Present

• Train new employees to sale bank’s products

• Resolve customers issues as needed while providing great customer service

• Make the branch weekly schedule and monthly meeting

• Responsible for logging sales tracking in excel spreadsheet

Sale Associate at T-Mobile Houston, Texas 12/2012 to 08/2012

• Open and add new telephone line to existing and new customers

• Sale T-Mobile accessories while providing great customer service

• Answer phones and emails on a daily basis to resolve customer’s issues

• Place and receive branch inventory order every month

Front desk Agent at the hotel Icon Houston, Texas 04/2008 to 02/2009

• Check in and check out guests on a daily basis

• Greet guests with a warm welcome upon arrival to the hotel

• Make sure every guest enjoy their lovely stay at the hotel

• Maintain the gift shop and as well serve breakfast to guests

Educational qualification

• Associate degree at Houston community college

• Bachelor in Communication (in progress)

Language skills

• English

• French

• A little bit of Spanish

Software skills

Microsoft word, excel, outlook, exchange and the different window operating system XP, Vista and 7

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