Sales Customer Service
Resume:
LLOWELLYN G. BROWN JR.
NEW ORLEANS, LOUISIANA 70116
********@***.***
EDUCATION
Bachelor of Interdisciplinary Studies – Business and Urban Society May 2013
University of New Orleans, New Orleans, Louisiana
Relevant Coursework: Human Resource Management, App Software for Business, Legal Environment of
Business, Management of Information Systems, Management Organizational Politics, Management &
Organizational Behavior
WORK EXPERIENCE
Brand Ambassador – ACE High Marketing (Essence Music Festival) July 2013 – July 2013
New Orleans, Louisiana
- Assist with interactive activities; with line control; and assisting attendees with registration process
- Greeting attendees and encourage attendees to enter the site
- Photo marketing; generate public interest through various social media platforms
- Generate public interest in the brand
- Provide complete information about the brand
- Provides customer feedback regarding the brand to sales managers
Sales Associate - Lowes Home Improvement March 2012 - Present
Metairie, Louisiana United States
- Provide exceptional customer service, greeting the customer in a friendly and professional manner
- Offer expert advice in response to customer inquiries, demonstrating specific knowledge of live nursery
products generating average sales in $5,000 per shift
- Contribute to overall corporate success through the efficient ordering, merchandising, selling and
maintenance of live nursery products and associated items
- Maintain the sales floor, product inventory, and visual displays
- Conduct and process special orders for products
Sales Associate – Home Depot November 2010 – February 2012
New Orleans, Louisiana
- Provided fast, friendly service by actively seeking out customers to assess their needs and provide
assistance, providing information on product features, and knowing related items to sell an entire project
- Maintained the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe.
- Coordinated the creation of promotional displays
- Managed crowds of over 200 customers during demanding sales events
- Prepared and managed store floor
Cashier – Home Depot February 2010 – November 2010
- Provided outstanding and quick checkout service to customers at our registers
- Utilized thorough knowledge of all company policies, procedures and duties related to customer
transactions.
- Greeted all Customers and maintain a safe and organized area to ensure the highest quality customer
service experience.
- Prepared cash reports at the end of each shift averaging $4,000-$5,000
SKILLS
- Proficient with Microsoft Office, Genesis, and Kronos Workforce
- Social media marketing
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