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Customer Service Representative

Location:
United States
Posted:
December 05, 2013

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Resume:

Ashely Winbush

**** ******** ****

Memphis TN ***09

901-***-****

*****************@*****.***

Objective:

Enthusiastic college graduate seeking a position in the paralegal field that will allow me to utilize and

enhance my skills and education. I plan to bring my all to the company and work as hard as possible to

achieve success.

Skills:

Strong verbal communication and listening skills

Computer literate type 35-40 WPM

Eager and willing to learn and process in the various fields of law

Education:

ITT Technical Institute, Cordova, TN

Associates of Applied Science, Paralegal Studies

Areas of study include ethics, strategies, computing, technology in the law office, and specific areas of

law such as family law, contract law, Criminal law, tort law, and contract law, among others.

GPA 3.9

Completed course study:

Introduction to paralegal studies

Ethics for paralegal

Strategies for the Technical Professional

Computing and software productivity

Technology in the law office

Wills Trust and Estates

Real Estate Law

Legal Research and writing I and II

Criminal Law

Family law

Civil Litigation

Tort Law

Contract Law

Constitutional Law

Work History:

Customer Service Representative

April 2013 to present Elvis Presley Enterprises, Memphis, TN

• Greets customers including answering phones and directing customer inquiries to appropriate

party

• Answers routine billing questions/issues from customers

• Receives and processes all payments according to standard procedures.

• Assists in the opening and closing of a retail location which includes and but not limited to cash

handling and deposits

• Informs customers about services available and assesses customer needs

• Completes, processes, and maintains applicable paperwork and record



Contact this candidate