Manager Sales

William J. Holliman

***** ****** ***** ***** *****, MD 20720 214-***-**** ***************@*****.***

Qualifications

• Excellent written and verbal communication

• Talented facilitator and instructor

• Strong critical thinking and analysis skills

• Comfortable in a fast-paced, multi-tasking environment

• Strong work ethic

• Efficient time management skills

• Self motivated and proactive

• Excellent interpersonal and relationship management skills

• Strong abilities to coach, mentor and develop employees/interns/contractors

• Proficient in Microsoft Office Suite, Adobe Creative Suite, online social networking and website

development

WORK EXPERIENCE:

GRAPHIC DESIGN AND BUSINESS DEVELOPMENT

SELF EMPLOYMENT: Graphic design and business development consultation for small business

o Body Wraps by Daphne – Graphic Design, August 2011

o Alpha Source Marketing – Storyboards for commercial, January, 2013

o Youth Illustrated – Graphic Design and Business Development, February, 2013 - DATE

o Kheap.com – Graphic Design, June, 2013

o Get To Know – Course instruction and Facilitation. July, 2013 - DATE

o Elder Needs Met – Graphic Design, July 2013

o ERTHWRMZ.com – Graphic Design, August, 2013

o No More Passes.org- Graphic Design and strategic visioning, September 2013 – DATE

o Calvary Episcopal Church – Graphic Design, November, 2013 - DATE

o Voter Quotient – Graphic Design, November 2013

SALES, MARKETING AND OPERATIONAL MANAGEMENT:

Group 1 Automotive- Rockwall Ford/BMW of Annapolis 02/2012 – 2/2013

Internet Sales Manager/Client Advisor

Responsible for client relationship management. Response to online product inquiry, Client

Needs Assessment and provide timely pricing and availability quotes. Vehicle procurement,

product demonstration and delivery, and establishing related support relationships and

account activation and integration. Extended Relationship Management for client retention.

Property Maintenance Supervisor, Dolben Properties 4/2005-6/2006

New construction, lease-up property- responsible for coordination of contractors on call-back

and warranty issues. Responsible for small appliance repair (GE) in absence of warranty

support. HVAC (split system) maintenance and repair. General plumbing and electrical repair.

Turning vacated units and prep for re-lease. Development and implementation of effective

green areas maintenance in the absence of an irrigation system. Maintained schedule of area

monitoring for debris and coordinated disposal of waste from property.

William J. Holliman

11243 Raging Brook Drive Bowie, MD 20720 214-***-**** ***************@*****.***

Operations Manager, Rainbow International 7/2003-12/2004

Responsible for project oversight from initial estimation to establishing project protocol

adherent to the guidelines of the IICRC S-500 and S-520 for structural remediation and

restoration, and communication with Insurance and underwriting companies, providing

aligned invoicing and detailed summaries of project completion for permanent record.

Additionally responsible for development and implementation of marketing strategies and

maintaining relationships within our network of referring service companies.

Fleet and Internet Sales Manager/Aftermarket Performance, Alhambra Mazda

12/2000-3/2003

Promoted to Fleet and Internet Sales Manager responsible for the development of an

internet-based sales department including managing client contacts and response to product

and service inquiries. Consultation and facilitation of vehicle delivery and transit.

Tasked with the development of a business model to expand the services of the operation

and capitalize on growing market trends, the success of which led to the adaptation of said

business model to meet the Manufacturers Requirements for an additional franchise

Operations Manager, Rainbow International 7/2003-12/2004

Responsible for project oversight from initial estimation to establishing project protocol

adherent to the guidelines of the IICRC S-500 and S-520 for structural remediation and

restoration, and communication with Insurance and underwriting companies, providing

aligned invoicing and detailed summaries of project completion for permanent record.

Additionally responsible for development and implementation of marketing strategies and

maintaining relationships within our network of referring service companies.

Project Supervisor, Jebedjian Enterprises 3/2000-11/2000

Responsible for project oversight of recording/broadcast studio renovation and construction,

including interior design and engineering, assignment and scheduling of subcontractors and

vendors, management of work crews, budgeting and procurement of materials and supplies.

William J. Holliman

11243 Raging Brook Drive Bowie, MD 20720 214-***-**** ***************@*****.***

INSTRUCTION/FACILITATION AND ORGANIZATIONAL ADMINISTRATION

Administrative Assistant – Episcopal Church of Our Saviour

07/2008 - 05/2011

Management and administration of day to day organizational operations. Primary

point of contact for all non-pastoral communication with congregational members, lay

and ordained leadership. Accounting/Treasury support, including accounts payable

and accounts receivable processing and payment authorization; Budget oversight

and contract management for all vendors. Desktop publication of weekly service

bulletins; Membership and Accounting database management, website calendar and

event scheduling. Implemented a database integration program to consolidate

multiple databases into a single repository, and developed workflow protocols for

volunteers. Reviewed and revised all vendor contracts to align with changing

budgetary considerations. Recovered over $7,000 in erroneous charges paid out

prior to my employment.

Trainer/Networking Workshop Facilitator- Arbor Education and Training

10/06-1/2008

Development and facilitation of workshop curriculum for employment preparedness,

with emphasis on interviewing skills, verbal and written communication; instruction on

employment opportunity research and development of positive personal and

professional attitudes, focusing on situational awareness and examination of the

merits of available options.

New client orientation, development and facilitation of enrichment, instruction and

training courses; intake case processing. Employment Team/Unit Support Specialist-

benchmark processing and database management; outreach program development

and coordination with field outreach specialist, tracking participation rates and re-

engagement activities.

EDUCATION

CHSPE (Diploma) Pasadena Alternative High School May, 1991

AA Degree Program Pasadena City College 1991-1992

Strayer University AA/BA Marketing and Int’l Business, Jan 2006 - 2007

Art Institute of Dallas BFA Media Arts & Animation, 7/2011 – 12/2011

ASCEND Spiritual Flight Academy- Levels I and II Leadership Coaching and

Facilitation workshops, May, 2007 – Date

BA Degree Program, Media Arts and Animation Art Institute of Dallas

July, 2011 – January, 2012

References available upon request

Contact this candidate