Customer Service Quality Assurance

**** ******** ****** *** * * Memphis, TN *****

*************@*****.*** 901-***-****

Allysha Morris

Career Objective: To enhance my professional skills in a dynamic and

stable workplace

Education:

University of Phoenix

October 2012-November 2016

Bachelors of Science, Healthcare Administration

GPA: 3.0

Raleigh Egypt High School

August 2007-May 2010

College Prepatory

GPA: 2.95

Experience:

Shelby County Government Agency 2007-2010

Clerks Assistant

answering and directing phone calls; making phone calls; taking and

distributing messages; organizing and scheduling appointments; organizing

and coordinating meetings; handling inquiries and incoming work requests;

reviewing files and records to answer requests for information; Checking

and distributing documents and correspondence receiving,

Sorting and distributing incoming mail; maintaining filing systems

Le Bonheur Children's Hospital 2010-2011

Child Caregiver

Provide activities and chance that support interest, examination, and

problem-solving suitable to the development levels of the children.

Attend to the personal cleanliness of every child, together with

changing diapers or soiled clothing and washing hands. Play with kids;

this will often stand for getting down on the floor to relate with

the. Assist in the formation of a classroom setting conducive to

learning and suitable to the physical, social, and emotional growth of

students with a stress on language development and developing literacy

skills. Assist in the choice of books, equipment and other

instructional materials suitable for the early childhood program.

Perform duties as designed under the control of the Early Childhood

Specialist. Maintain safe surroundings based on security standards.

Help other employees in preparing meals for children as necessary.

Assist in the cleaning and straightening of the child care rooms at

the finish of the day, in addition to putting away any exterior

equipment. Work helpfully and efficiently as a team member by converse

and contributing information on a permanent basis. Assist in the

growth and facilitation of interactive parent and child literacy

activities. Maintain open, welcoming, and helpful relationship with

each child's relations and encourage their involvement in the program.

Work together with the children in a means which conveys admiration

and development. Support the social and emotional growth of children

Youth Employment Program 2008-2009

Computer Technician

Installing hardware and software systems, Maintaining or repairing

equipment, Troubleshooting a variety of computer issues, Setting up

computer security measures, Configuring computer networks,Offering

technical support on-site or via phone or email

FedEx Express 2011-2012

Package Handler

Responsible for the physical loading, unloading and/or sorting of

packages by hand, including lifting, pushing, pulling, carrying and

placing, in a safe and efficient manner. Package Handlers (PHs) may be

assigned to or rotate through various areas and positions such as

Loader, Unloaded, Scan Weigh and Key (SWAK), Quality Assurance (QA),

Facer, Switcher

Skills

Basic Skills and Components

Objective Sales

Skills and Abilities Communications

Interpersonal Skills

Flexible

Attention to Detail

Hard-working

Customer Service

Reliable

Reference:

Upon Request

Contact this candidate