Customer Office

Tammy Duke

*** ***** **** *** *

LaVergne, TN ***86

Cell: 615-***-**** & Home: 615-***-****

********@*******.***

OBJECTIVE:

Seeking a position with a manufacturing or warehouse organization where I can apply my

experience and knowledge of Industrial Warehousing to effectively promote growth, customer

satisfaction, and product development.

PERSONAL CHARACTERISTICS:

People Skills Team Player Takes Initiative

Leadership Skills Hard Working Trustworthy

Positive Attitude Dependable

Punctual Fast Learner

SKILLS:

• Proficient picking and packing national and international customer orders

• Command knowledge of a variety of shipping and receiving methods, including FedEx,

USPS, UPS, etc.

• Shrink wrapping pallets

• Off-loading and receipt of incoming merchandise.

• Creating the Receiving workability spreadsheet. This determines production for the day

or week.

• Customizing audit sheets on excel for loads received.

• Basic office skills (answering and forwarding calls, MS Office, Excel, and Word, filing,

creating BOLs for loads shipping out, and creating daily productivity reports.

• Efficient in CIS, CWS, and RF scanning process.

• CPR and First Aid certified.

EMPLOYMENT:

Computerland September 2008 – Current

Receiving Team Lead

Duties and Responsibilities:

• Off-loading product onto receiving dock.

• Audit product as it is being unloaded before signing BOL.

• Sort product by P/N and verify against PO# that everything is correct.

• Receipt of product into CIS and CWS.

• Systematically complete put away of product into correct locations using RF Scanner.

• Helping in Production, Shipping, PC Room, and Main Office when necessary.

• Insuring inventory accuracy in receiving area.

• Running the KPI report daily (Receiving Report Data).

• Running the daily downtime report.

• Contact customer for issues concerning product.

Staffmark (Computerland) March 2008 – September 2008

Receiving Team Lead

Duties and Responsibilities:

• Verify product as it is being unloaded.

• Systematically receive product.

• Contact customer for issues concerning product.

• Running the daily KPI report (Receiving Report Data) and downtime report.

Gingerbread House August 2002 – September 2007

Teacher

Duties and Responsibilities:

• Creating lesson plans for preschoolers (story time, art time, activity time, and music

time).

• Feeding, cleaning, and changing infants.

• Creating billboard displays and completing general cleanup of classroom and center.

• Fill in for other rooms, main office, and kitchen when needed.

• Planning and assisting after school holiday activities for parents and children.

Parker House September 1998 – March 2002

Teacher

Borders (Waldenbooks) March 1997 – August 1998

Picking and Packing

Education

Davidson Technical College – Travel/Tourism Degree 1990-1992

University of Phoenix - Associates Degree in Accounting 2009-2011

References available upon request

Contact this candidate