Jovanny Erazo
Jamaica, NY ****2 347-***-****
Objective: To obtain a position where I can be challenged and develop
my leadership qualities.
EXPERIENCE:
Fine Law offices
175-61 Jamaica, Queens, NY
-setting up appointments for homeowners
who need loan modifications.
- answer credit card debt inquiries over the phone
- refinance
07-09-01-12
Professional Publishing Who’s Who of Executives, Inc
107-04 71St Ave Forest Hills, Queens NY
Sales and Marketing
- selling leatherbound publications and laser engraved glass plaques
- updating new membership profiles
- processing orders through credit card/wires transfers
Honors: Salesman of The Year 2009-2010
Bilingual: Spanish and English
02-06-05-06
YM & YWHA of Washington Heights & Inwood
54 Nagle Avenue New York, NY 10040
Telephone 212-***-**** ext.212
Meals on Wheels Coordinator
* Supervising Outgoing Meal Deliveries
* Doing in home assessments for meals on wheels clients
* Maintaining accurate updates records of new clients
* Answering incoming phone calls and checking messages
* Faxing
* Counting money contributions from homebound
Clients and entering data into Microsoft Excel spreadsheets
* Overseeing that holiday packages for homebound
clients go out smoothly.
01-00-01-04
Federal Work Study Assistant
137st Convent Ave New York, New York
Administrative Services (Registrar’s Office)
Telephone 212-***-****
Clerical Aid
* Answering phones and recording accurate messages
* Maintained accurate records in spreadsheets and
expeditious typing
* Faxing incoming requests
* Filing and alphabetizing documents
1-00-12-00
Vulcan Waterproofing Company
89-16 Parsons Blvd, Queens N.Y.
Telemarketer
* Answering Incoming Calls
* Setting Up Appointments
* Confirming schedules
EDUCATION:
01-00-1-04
City College- 137st Convent Ave, New York, New York
Major: Psychology- 80+ credits earned
Classes taken: Infant Psychology, Experimental Psychology, Social Psychology, etc.
SKILLS : Typing, organizing, communicating well with others,
great attendance, follow directions extremely well,
patient, plan ahead and great leadership qualities. I am also honest and able
to ask questions without hesitation if uncertain about a particular task.
Interests: Sports, Reading and Watching Political Debates on Television
STRENGTHS
Reliable: I feel that I am very patient because I am able to endure tough
Situations, circumstances, without complaining or losing
self esteem.
Trustworthy: I am honest because when I was working in the Registrar’s
Office at City College, I was entrusted to deliver large envelopes
with important deadlines marked on them.
Flexible: I have great ability to work with people of all ages, and I can
work on my own. I am a perfectionist so I expect a lot out of myself
and the people I work with, but I am also a team player because I
understand the importance of building a good rapport with the people you work with.
References: Will be furnished upon request