Customer Service Sales

JaVaughna M. Jackson

**** ********* ****

Memphis, TN 38134

731-***-**** Mobile

*************@*****.***

Objective

To obtain an entry level or supervisory position with a company that is challenging and allows

me to apply my previous work experience.

Qualification

My computer skills, customer service expertise and knowledge gained through my years of

previous work experience will be beneficial to your company. I have also developed a strong

sense of individual responsibility while being team oriented and working towards common goals.

Work Experience

03/2013-08/2013 Home Depot, Jackson, TN Cashier

Assisted customers with product location.

Finalized customer purchases.

Promptly resolved any concerns with custome returns.

03/2012-02/2013 Macy’s, Jackson, TN Shoe Department Sales Associate

Conducted monthly shoe audit to minimize shrinkage.

Frequently exceeded the company sales qutoa.

Assisted customer with their shoe selections.

11/2010-03/2012 Panera Bread, Jackson, TN Head Cashier

Insure accurate order entry from all cashiers on my shift.

Maintained fresh and quality bakery items for daily sales

09/2010-11/2011 Kmart (Seasonal), Jackson, TN Cashier/Customer Service Associate

Assisted customers with their purchases.

Resolved any customer concerns with returns and damaged goods.

Often stocked merchandise throughout the store.

10/2009-10/2010 Big Lot’s, Jackson, TN Customer Service Associate/Stocker

Unloaded and stocked weekly merchandise shipments.

Assisted customer with their purchases

05/2008-06/2009 Pilot Travel Center, Jackson TN Cashier

Maintain daily Commercial Truck Weight Logs

Often prepare pastries, coffee and other snacks for the drivers.

Finalized customer transactions.

11/2007-05/2008 MURRAY Guard Inc, Jackson TN Security Guard

Monitoring and secure the building.

Update trucker data logs for Black & Decker.

06/2006-11/2007 Pinnicale Foods (Various Agencies), Jackson, TN Production Line Clerk

Packaged frozen foods for retail.

Operated, maintained and repaired machinery on the assembly line.

01/2007-05/2007 Hampton Inn & Suites, Jackson TN Assistant Housekeeping Inspector

Supervise daily housekeeping tasks completed by staff.

Insured that company standards were met through quality room inspections.

Often answered phones, checked-in guest and rersolved any customer concerns.

Education

South Side High School Memphis, TN

Diploma 2001

References are available upon request.

Contact this candidate