Project Technician

MICHAEL GRIFFIN

**** ********* **. *******, ** **143 Mobile 262-***-**** *******@*****.***

Skills

A high-energetic, enthusiastic and dependable individual who excels in challenging and competitive

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environments

Proven ability to work as a team player or independently, handle simultaneous projects, and meet deadlines

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Excellent communication skills

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Can handle high-pressure situations in a professional and effective manner

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Positive and confident personality with strong work ethics

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Education

DeVry University, Chicago, IL

Bachelors of Science in Network Communication Management Anticipated Graduation: June 2014

Associates of Science in Network Systems Administration Graduated: June 2012

Course Work

Network Operating Systems Using Windows Principles of Information Systems Security

PC Hardware and Software Scripting and Database – OS Shell Scripting

Network Operating Systems Using UNIX Voice/VOIP Administration

*Each course was accompanied with hands on lab experience and troubleshooting techniques

Related Experience

Full Gospel Focus, Inc. Volunteer, Kenosha, WI June 2012 – Present

Reformatted a partition on a hard drive

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Defragmented a hard drive from 300MB of free space to 1GB of space

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Installed Windows on an operating system

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Installed updates and performed backups

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Recovered an OS is Safe Mode from a Trojan virus and removed it

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Professional Experience

MurTech Infrastructure Services, Refresh Technician October 2012

Target PC Refresh Project – CompuCom, West Allis, WI

Disconnected the power cable, monitor, keyboard, mouse, printer and any other peripherals from the

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back of the CPU

Completed installation of Dell 790 PCs (with keyboard and mouse)

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Powered the computer on to confirm software updates occurred

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Target HQ Remote Memory Upgrade Project, Fitchburg, WI October 2012 – November 2012

Electrostatic discharge prevention

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Opened the hard drive and removed 1GB DIMMS and replaced with 2 GB DIMMS and verified installation

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*Also familiar with the replacement and installation of system boards, the fan, and any internal component

of the hard drive

Work Experience

Dairy Queen, Kenosha, WI, Front counter worker, Seasonal (April – July) April – 2011 – July 2012

Great attendance record; always on time

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Created ice cream desserts and hot food items

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Cleaned inside and outside of store

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