Customer Service Administrative Assistant

Lewis R. Gee Jr.

**** ******* ***** **, ************, In 46218

317-***-**** (cell) acbhj3@r.postjobfree.com

Objective

To obtain a position with a progressive company that can utilize my skills and experience to achieve the company’s goals,

while providing opportunities to develop new skills.

Education

Indiana State University Terre Haute, IN

Bachelor of Science Degree in Liberal Arts 2011

Associates Degree in General Studies 2010

Ball State University Muncie, IN

Bachelor of Science Degree in Sports Administration 1994

Minor in Business Administration 1994

Skills

• Dependable, goal oriented, team player

• Proficient in Microsoft Office Suite

• Excellent customer service skills

• Data Entry: 40 wpm

• Experience in preparing and facilitating workshops

• Skilled office assistant ; proficient with general office equipment and filing

Experience

MEDWISE, INC

Customer Service Representative

Outbound Customer Service employee will be responsible for making outbound calls to members to

complete Health Risk Screeners (HRS). The benefit of the HRS is to ensure members are receiving the

services they need. Having a positive attitude and being sensitive to the needs of the members is highly important in this

position.

UNICOR Industries

Customer Service Associate

Provided one on one customer assistance in the selection and purchase of merchandise that best met the client’s needs.

Maintained a high level of customer satisfaction by offering dedicated and personal client care, which resulted in greater

sales. Minimized customer complaints by offering expedient, as well as positive, resolutions to client issues. Also, assisted

customers via telephone regarding merchandise inquires and availability. Worked with SAP operating system software.

Putnamville Prerelease/Re entry

Administrative Assistant

Performed all duties associated with preparation, operation, and facilitation of the transitional classes. Created programs,

handbooks, and information resource packets. Performed all assigned duties, working with team members on several projects.

Also, assisted in the management of the office daily functions.

Training

Horticulture Certification – Ivy Tech 2012

•

Auto Mechanic Certification – Ivy Tech 2010

•

Locksmith Certification – Locksmith School 1997

•

Medical Specialist Certification – United States Army 1991

•

Personnel Records Certification – United States Army 1989

•

Contact this candidate