Customer Service High School

Erich Neuts

*** ****** ******, ********, ***** **103 . ******@********.*** . 207-615-

3812

Professional Profile: Recently graduated Bachelor of Science Chemistry

major with a proven track record as a reliable, focused and productive team

member and leader.

Core Skills

Research Supervision Inventory Control

Data Analysis Training Scheduling

Laboratory Experience Customer Service Workflow management

Education

Bachelor of Science in Chemistry, University of Southern Maine

2013

. Research Assistant

. Independent Study: Synthesized and manipulated metalloles to

determine luminescence and application to commercial uses.

. Cross Country and Track Team 2009-

2013

. All Academic

2009, 2013

Dale Carnegie Effective Communications & Human Relations/Skills for Success

2013

. 8 week course in leadership, conflict management, communication,

professional development, and organizational skills.

Deering High School, Portland, Maine

2008

. National Honor Society; Cross Country and Track Team

. John Casavola Sportmanship Award

Work Experience

Front End Supervisor, Hannaford Supermarket, Portland, Maine

2012 - 2013

. Supervise, train and evaluate cashiers, baggers and customer service

associates to perform work consistent with standard operating

procedures.

. Oversee schedules for cashiers to meet customer demands.

. Perform check approvals, money transfers, product returns.

. Manage and resolve customer complaints.

. Perform open and close activities for front end of store.

Cashier and Bagger, Hannaford Supermarket, Portland Maine

2005-2013

. Cashiered, bagged, stocked shelves, and inventory and product

ordering.

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