Kenneth L. Wilkins
Summary of Polished professional with over 17 years of active I.T. Project
Qualificatio Management and Big 5 Consulting experience with the proven
ns ability to strategically manage, influence and secure enterprise
project solutions. Possesses strong leadership and delivery
skills in all aspects of I.T. Project Management including
System and Software Implementation, Business Operations, Process
Management, Strategic Planning and new Methodology
Implementation. Superior communication and management skills
with an enhanced ability to work in multi-cultural environments,
across varying skill sets, and under rigorous timelines and
budgets.
Experience
2011-2013 Confederated Salish & Kootenai Tribal Committee
Ronan, MT.
Senior Project Manager/Consultant
Responsible for managing the fielding/deployment phase of large
scale projects/programs of varying complexity.
Responsible for comprehensive planning of systems deployment,
resources and tasks within scope.
Assign resource assignments along with hiring in a
multi-cultural ethnicity.
Monitor/track/report progress against multiple project plans.
Lead dedicated and non-dedicated resources to accomplish project
fielding/deployment phases.
Interacts with Internal/External Senior Management Client side
and Organization Side.
Ensures that adequate and appropriate planning is provided for
remote hardware and communications facilities to develop and
implement methodologies for analysis, installation and support
of distributed processing client/server systems.
Performs IT material management, including install planning,
provisioning requirements determination, acquisition,
distribution, accountability, and issue for consumption,
retention or disposal.
Strong knowledge base of SEI CMM/CMMI and ITIL methodologies.
Organization and direction of on site surveys for system
fielding/deployments
Analysis of hardware requirements and preparation of
specifications for hardware acquisitions
Preparation of engineering plans and site installation Technical
Design Packages
Ensure the preparation of drawings documenting configuration
changes at fielding/deployment sites.
Responsible for System Rollout Sign Off and Operation turn over.
2010-2011 IBM (Baxter Pharmaceutical) Deerfield Beach,
FL
Transition/Project Manager/Contractor
Responsible for the planning, development and implementation of
new Production Architecture, the transition of Core Business
Applications, data base conversions, system monitoring
configurations and migrations as well as new network design.
Managed the consolidation and relocation of two Enterprise Data
Centers. This included business requirements, system
architecture design, SLA and Policy re-engineering along with
Business Rollout Strategy.
Strategically managed the Virtualization Transition from Stand
Alone and Mainframe Platforms to a Midrange Virtual Platform
utilizing VMWare. Responsible for implementing Enterprise System
Level monitoring at the network, hardware, OS and data restore
areas utilizing IBM Tivoli technology at multiple sites.
Established all Business Continuity guidelines and parameters
for RTO and RPO requirements to ensure Zero Liability to the
business. Aided in the development and rollout of Enterprise
Business Continuity Plans and annual maintenance program.
2008-2010 Sernda Labs, Inc
Deerfield Beach, FL
Transition Manager/Senior Project Manager
Executive Transition Manager/Project Manager for Data Center
Relocations,
Enterprise Infrastructure Virtualization Implementations,
Enterprise system monitoring and Strategic Outsourcing
Projects.
Manages clients and transition teams (TMs, Senior Architects,
DPE, PE) to plan and manage the project scope, budget and
deliverables.
Responsible for solution refinement, project plan development,
project execution and issue management. Provides reporting
metrics on an Executive level.
Manages a portfolio of approximately 3 to 5 active projects
concurrently across diverse cultures and multiple locations both
nationally and internationally.
Manages the strategic engagement for the following organizations
: Transition/Transformation, Complex Engagement, Technical
Competencies and Vendor Management.
2006-2008 IBM (American Express, Ameriprise & Disney Company)
Boca Raton, FL
Senior Project Manager/Contractor
Responsible for the planning, development and implementation of
Production Architecture, the transition and development of Core
Client Business Applications and two Data Center relocations.
This included business requirements, system architecture design
and Business Rollout Strategy.
The project teams are 95% virtual comprised of resources located
across the world; including US, India and South America. One of
the challenges of this engagement was the extensive coordination
and communication within language diverse teams and a 24x7 work
week.
Managed implementation of the Disaster Recovery Program
including high availability failover capabilities limited to
zero downtime and 100% data integrity. Implemented all data
retention and migration strategies as well as implementation of
enterprise system monitoring and agent configurations. Managed
and fulfilled compliance initiatives for operating within the
guidelines of Sarbanes Oxley and PCI DSS Compliance standards.
Strategically managed the Virtualization Transition from Stand
Alone and Mainframe Platforms to Midrange Virtual Platform
utilizing VMWare. Responsible for implementing Enterprise System
Level monitoring at the network, hardware, OS and data restore
areas utilizing IBM Tivoli technology at multiple sites.
2005-2006 World Avenue, Inc.
Boca Raton, FL
Senior Project Manager/Consultant
Responsible for the re-engineering of the Production System
Architecture and Disaster Recovery initiative. This included
business requirements, system architecture design, quality
assurance and implementation strategy.
Implemented PCI Compliance and Data Security strategies and
program.
Responsible for the design and implementation of a Secondary
Data Center to be used as a fully redundant dual production
facility. Responsibilities include network and system design,
failover capabilities, system monitoring, data backup and
storage strategies as well as Operations Management Processes.
2002-2005 Internet Billing Company
Deerfield Beach, FL
Consultant/Senior Project Manager
Reported directly to the CEO and is responsible for the
re-engineering of daily operations of the 24/7 Production Data
Center, Network Operations, Application Development and all
internal Corporate Technology. Responsibilities included the
management and direction of Production Support, Network
Management, Database Management, Infrastructure Support, Desktop
Support, System Architecture & Design and Software Quality
Assurance.
Developed and implemented the internal processes and standards
that supports and manages the enterprise operation. These duties
included the design and deployment of a highly redundant and
secure network architecture, standardized NT 2000 operating
configurations, enterprise level backup and recovery, as well as
the client rollout methodology.
Planned and managed the Data Center Relocation to new site
facility including the design, facility footprint and recovery
objectives. The migration initiative consisted of 192 production
servers and 64 desktop user seats in Corporate Technology. This
was a zero downtime project supporting real-time financial
transactions.
Instrumental in the development and implementation of PCI DSS
Compliance Program. Initiated the development of enterprise
system level monitoring at the network, hardware, OS and data
restore areas utilizing NetIQ technology. Developed and
implemented the system monitoring criteria for client
transaction functionality and validation.
1999-2001 PricewaterhouseCoopers LLP
Atlanta, GA
Principal Consultant
Project Manager/Lead
Project Lead: MSF Ventures Technical Infrastructure Build & Data
Center Consolidation
Responsible for the planning, initialization and implementation
of the technical infrastructure, platform application rollout
and the postproduction support initiative for a 20MM Internet
financial portal project within the Latin American Banking
Industry.
Consolidated the current infrastructure with the newly
architected environment in the BellSouth e-center. This
consisted of the consolidation of two data centers, 162 servers,
backup and recovery systems as well as Network Center
Operations.
Developed pre- production support processes in the areas of
system management, business continuity, change management and
code migration for client.
Devised and implemented an enterprise business continuity plan
for infrastructure operations and application development groups
within project parameters, including data backups, storage and
system recovery procedures.
Project Lead: Barnes & Noble Data Center Consolidation &
Relocation
Developed the Data Center relocation and systems migration
strategy as well as corresponding contingency plan encompassing
location, facilities, hardware & network requirements and data
migration strategy.
Assessed and developed a 10-person technical team for project
initialization and all phases of relocation and data migration
execution.
Devised and initiated the Project Proposal with corresponding
Service Level Agreements, Performance Metrics, Vendor Agreements
and future Capacity Planning
Transitioned two Data Centers to a centralized location in New
York and re-architected the NT environment into a Unix based
platform. Managed the relocation of the new environment
consisting of 80 servers to an outsourced hosting facility in
Virginia.
Successfully relocated enterprise technical infrastructure from
New York to Reston, VA with zero impact to business operation.
1998-1999 Security First Technologies Atlanta, GA
Senior Project Manager/ Director of Business Continuity &
Operations
Development and Implementation of Business Continuity Program
Developed all Disaster Recovery Plans and functional teams, this
included all phases of the Disaster Recovery Life Cycle, Normal
Operations, Emergency Response, Interim Processing and
Restoration.
Planned and implemented the Advanced Recovery Solution utilizing
EMC's SRDF technology (systems, network and telecommunications,)
for Data Center site recovery. Plans encompass a zero fail-over
solution in a multi-tier client/server environment.
Initiated focused team approach to disaster recovery training
and change management for Security First Technologies as well as
their bank customers.
Project Manager for Citibank Migration to New Data Center
Facility
Planned and managed the migration of Security First Technologies
premier customer, Citibank, to a new Data Center location. This
included the development of relocation Service Level Agreements,
relocation project plan and joint staffing with client, customer
interface to Citibank senior management and development of an
advanced recovery solution and migration technology with
Comdisco.
Responsible for the development and implementation of the
Business Continuity Program for Citibank migration and full
Contingency Plan while residing in the S1 Data Center.
Strategically planned and implemented the change management
process for the Citibank Business Continuity segment in the S1
Data Center.
1994-1997 Clark & Washington, P.C.
Atlanta, GA
Project Lead/Operations Manager
1992-1994 Coin Dealership Systems,
Inc. Atlanta, GA
Customer Implementation Project Manager
Technical Windows NT, Windows 95, 98, 2000, XP, Vista, Windows Mobile,
Experience Linux, Redhat, Suise
IBM Tivoli, VMWARE, IBM System Z Enterprise, IBM Power VM,
GSMRT, Maximo, DB2, IBM System Storage solutions.
Veritas Netbackup Enterprise Data Center Edition
Unix, Solaris 7,8,9i, HP-UX, AIX
Solaris System Administration 1& 2
TCP IP, ATM, Frame Relay
Micromuse Netcool/Concorde Reporting, Virtual Sessioning, HP
Openview
EMC SRDF Technology
Visual Source Save & PVCS Change Management
Microsoft Project, Primavera P3, PMOffice Enterprise, Manta
Project Executive
SAP, PeopleSoft, JDEdwards, Ariba E- Procurement
WAFS, (Wide Area File Systems) Riverbed
PCI Data Security Standards and Compliance
Education 1991 Virginia Tech
1999 Georgia Tech I.T. Project Management Certification
1999 Georgia Tech I.T. Management and Process Program
2000 Georgia Tech Business Process Management Certification
National & Local Member of PMI Project Management Institute
National Member of the Disaster Recovery Institute
550 Jefferson Dr. Unit 111
Deerfield Beach, FL. 33442
Cell 954-***-****
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