Human Resources Customer Service
Resume:
**** ********** ****** **. *** K
St. Louis, Mo. 63129
***********@*****.***
Andrea M. Zeman
Seeking a challenging career that utilizes my skills in my area of competence and enriches
OBJECTIVE
my knowledge, and gives me a chance to be part of a team that contributes towards the
growth of the organization, thereby yielding the twin benefits of job satisfaction and
convenient professional growth
•
SKILLS & Office Management
ABILITIES
• Office Administration
• Event Planning
• Process Scheduler
• Microsoft Office
• Coordination
• Customer Service
• Team building
• Supervisory Skills
• Data Entry
• Training
• Research
• Human Resources
• Accounts Receivable
• Large Capacity Storage Rental Management
• Knowledge in DOT procedure
EXPERIENCE OFFICE MANAGER/HUMAN RESOURCES ASSISTANT, RNA WORLDWIDE
LLC.
8/2012-Present
As Office Manager at RNA Worldwide my key responsibility was to maintain production
for an extremely busy ever changing atmosphere. RNA Worldwide was a multi-faceted
company with high demands of timely problem solving, decision making, team building
and coordination. I was responsible for overseeing employee scheduling, training, event
scheduling among other related duties. I was responsible for maintaining DOT policies,
and training our staff to follow said policies. I was also responsible for managing two
large capacity parking storage facilities. This included advertising, invoicing, accounts
receivable, and customer care. I was responsible for maintaining our events
advertisements in local papers, as well as utilizing social media. As Human resources
assistant I was responsible for all new hire paperwork, interviewing, employee
complaints, and unemployment claims.
ENRICHMENT COORDINATOR, LAKEVIEW PARK INDEPENDENT LIVING
COMMUNITY
8/2011-8/2012
As Enrichment Coordinator at Lakeview Park my main responsibility was to provide a
quality resident enrichment program including social, physical, emotional, spiritual,
vocational, creative, and intellectual opportunities to seniors. My job included event
scheduling, preparation, staffing, utilizing and maintaining a budget, and resident
(customer) satisfaction. I was also responsible for scheduling staff activities, training
sessions, and socials to improve employee morale.
EDUCATION ST. LOUIS COLLEGE OF HEALTH CAREERS
At St. Louis College of Health Careers I not only obtained my Medical Assisting
Certificate, but learned many of the skills I have used in my career as Office Manager. I
graduated in both front and back office training with a 3.75 GPA.
COMMUNICAT I have been responsible for creating and maintaining a relationship with several Chamber
of Commerce groups, municipal contacts and other beneficial relationships to the
ION
company I currently work for. I did several public appearances representing my current
company, including a large donation to the “Shop with a Cop” affiliated with the city of
Manchester Missouri.
Available upon Request
REFERENCES
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