Quality Assurance Software

Norman E. Crawford

Home: 470-***-****

Cell: 334-***-****

E-Mail: *******@*********.***

Experience Summary:

. Experience in Program Management.

. Programmer and Systems Analyst on Mainframe and VSAM, IDMS and CICS

environment and ORACLE and SQL Servers.

. Computer Programmer using COBOL, ECL, JCL, PACBASE, MAPPER, PL/SQL and

SQL-Plus, visual-basic.

. Write and maintain batch and GUI programs.

. Understands and utilize structured programming techniques.

. Experience as Database Administrator and Configuration Manager

. Knowledge of PERL, C, and C++ programming languages.

. Experience with flat files, static and relational databases.

. System Programmer using Unisys, DB2, Hewitt Packard, IBM, and SUN

Platforms.

. Perform unit and system testing to include correcting problems

identified during testing

. Write requirements, design documents, test scripts and Statement of

Work or/and Objectives.

. Write shell scripts using GREP, SED, UNIX, PL/SQL Linux, and AWK.

. Knowledge of acquisition and contracting principles sufficient enough

to serve as a Contract Officer's Technical Representative (COTR) or a

Quality Assurance Person (QAP)

. Experience as a Quality Assurance Person (QAP) for overall

surveillance of contract services.

. Experience and technical knowledge in observing contractor performance

to determine whether a service does or does not meet requirements.

. Utilize programming skills to manipulate databases or files, and

produce outputs and reports; write system specifications, design

computer systems and develop system documentation

. Hardware: Unisys, DB2, Hewitt Packard, SUN, IBM Mainframes, IBM

RS/6000, IBM and compatible personal computers and AS/400.

Experience:

Feb 2012 to Feb 2013

Programmer/Analyst/Computer (Information Technology) Specialist

General Dynamics Information Technology - Maxwell Air Force Base Gunter

Annex AL

. Developed and maintain required software programs on the Unisys 2200

Mainframe using (COBOL, HTML, JCL, UNIX) for the Integrated

Maintenance System.

. Develop assigned portions of major program documents and test and

evaluation plans and procedures.

. Advise program managers, analysts, and programmers on data integrity

and/or database technology.

. Perform unit and system testing to include correcting problems

identified during testing.

. Write shell scripts using GREP, SED, UNIX, SQL, AWK and some java

scripts.

May 1998 to August 2008

Programmer Analyst/Computer (Information Technology) Specialist, GS-2210-12

Standard Systems Group (SSG), Standard Systems Group (SSG)

. Lead IT Specialist in the Financial Systems Support Branch, having HQ

554 ELSG-wide responsibility for the development, modification, and

maintenance of programs within the Financial Systems Branch of HQ 554

ELSG.

. Developed and maintained COBOL on multiple platforms including IBM,

Solaris, UNIX, DB2 and PL/SQL Oracle environment.

. Utilized JCL for execution and CICS for routine database development.

. Manage development and maintenance of required software programs to

support the need of the user.

. Work with the Software Program Office (SPO) and other HQ 554 ELSG

organizations to evaluate software requirements for modifications to

existing systems.

. Direct and/or participates in system and application software and

hardware test planning.

. Develop assigned portions of major program documents and test and

evaluation plans and procedures.

. Conduct evaluation and analysis of computer equipment and systems.

. Analyze processes and/or problems relative to the selection of

hardware platforms and operating systems to keep pace with changes in

modern technology.

. Analyze processes and/or problems relative to the design and/or

selection of automated systems.

. Work with SPO and other HQ 554 ELSG organizations to evaluate software

requirements for new systems or modifications to existing systems to

determine system requirements and specifications.

. Prepares documentation, recommendations, and reports.

. Prepare inputs to ADP budget for acquisition and/or maintenance of

computer equipment.

. Review, analyze, and provide comments to multiple program documents.

. Design and develop a new database or change/modifications to an

existing database.

. Work with the user/customer to design and develop effective software

for data collection, storage, and processing.

. Establish program objectives or performance goals and access progress

toward the achievement.

. Adjust work operations to meet emergency, changing program, or

production requirements within available resources and with minimum

sacrifice of quantity or quality of work.

. Develop statements of work and task orders.

. Serve as Contract Officer's Technical Representative (COTR)/Quality

Assurance Person (QAP) for the overall surveillance of contract

services for the Financial System Support Contract totaling 21

contractors and over 3 million dollars.

. Quality Assurance Person with responsibility for overall surveillance

of contract services provided under the delivery order from start to

completion.

. Perform technical evaluation of contractor proposals and evaluate

contractor performance.

. Over 20 years experience writing different flavors (LINUX, HP,

Solaris, and Sun OS) of UNIX scripts. Serve as facilitator for System

Requirement Reviews, System Design Reviews and Software Development

Reviews.

December 1992 to May 1998,

Computer Specialist, GS-334-12

Air Force Legal Service Agency (AFLSA)

. Developed and maintain required software programs (COBOL, PERL and C),

that converted Federal Legal Information through Electronics (FLITE)

data from the original format required by the text database.

. Developed logic and technical programming structures for required

software programs.

. Developed test plans, program specifications and operational

procedures.

. Installed hardware and software when required.

. Served as Database Administrator and Configuration Manager.

. Design and developed new databases or made changes/modifications to

an existing databases that provided security, validation methods and

maintenance procedures to assure integrity and efficiency of the

database.

. This included identifying an normalizing the data elements, building

the schema, establishing security profiles, and creating and

monitoring data base load procedures.

. Establish policy, guidance, and standards for databases.

. Advise program managers, analysts, and programmers on data integrity

and/or database technology.

. Worked with the user/customer to design and develop effective software

for data collection, storage and processing.

. Develop and implemented training for introduction of new or modified

applications for various databases.

. Applied management configuration management disciplines (planning,

identification, control

status accounting and auditing) to establish baselines.

. Control configuration items such as documentation, software, hardware,

and version releases.

Formal Education:

. Post Bachelor degree work toward a Master of Science Degree in

Business Administration and Computer Information Science at Troy State

University, Montgomery, Alabama.

. Bachelor of Science Degree, Computer Information Science, Troy State

University, Montgomery, Alabama

. Retired US Air Force - December 1964 - June 1985

Specialized Training:

. Air Force Institute of Technology (AFIT) WCSE 474 Software Generation

and Maintenance

AFIT WCSE 472 Specification of Software Systems

AFIT WCSE 471 Software Engineering Concept

Advanced Communication-Computer Officers Training (ACOT)

Problem Solving and Decision Making

AFIT Fund Acquisition Mgt SYS 100

LAN, DDN, Fiber Optics

Networking, Protocols Standards

Software Management

Data Communications Concepts and Design

Source Selection Procedures

Automated Information Systems Project Management

Fundamentals of Systems Acquisition Management (ACQ 101)

Management Skills for Technical People

Intermediate Systems Acquisition 201B

Intermediate Systems Acquisition 201A,

Basic Information Systems Acquisition, IRM 101

Intermediate Project Management

Fundamentals of Systems Acquisition

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