Program Manager

-Professional Experience-

Program, Project & PMO Excellent sales support Team Building: Engagement

Management Professional and strong negotiation management and planning

skills

IT Management & Solution Focused: Project Consulting: Prioritizing &

Outsourcing National and Auditor w/ Risk Planning problem solving

International PMBOK, ITIL & Methods Business Planning

CRM, WFM, & CSR Skills

Project and Program Manager

. Over 20 years' experience as a Project and Program Manager in

Information Technology with the following skill sets: Directed,

consulted, and developed business/project planning for multi-million

dollar IT projects (national and global projects). Maintained deadlines

for complex projects to include: software, hardware, database,

language, program, and platform developments.

. Streamlined corporate policies to improve production strategies by

incorporating the right professionals (consultants) and/or applications

(received award recognition documented last page).

. Personable with concentration in customer service-established reputable

relationships with customers, management team, and vendors. Increased

sales through strong/diverse marketing strategies and technical

knowledge.

. Managed over 140 employees directly and (40 indirect reports) with a

focus in team building and mentorship. Diverse in leadership

methodology by using a hands-on approach to improve team dynamics and

group morale leading towards effective productivity.

Business Technical/Management Consulting

. Maintained a corporate and personable reputation to provide management

consulting services nationally and internationally. Took contracts

independently and established reputable vendor and Client

relationships. Capable of traveling globally and comfortable in diverse

settings.

. Assessed and analyzed projects for proper adherence to the methodology,

directed project risk planning, offered supportive feedback on

financial compliance/budgeting.

. Direct corporate presenter-Created numerous (hundreds) presentations in

discussion of budget projections, project design, team approaches, and

in teaching students.

. Strong decision making skills in support of project completion/fluid in

approach and conflict resolution (received award recognition documented

last page).

. In Educational Capacities: Experienced as an Instructor/Trainer in

project management and relational databases.

- Industries-

. Healthcare, Telephony (Wire & Wireless), Engineering, Utilities,

Mining, Insurance, Banking, Consulting, Airlines (USAF)

- 02/11-06/12-Project Manager, Business Telephone Systems, Full time,

Raleigh, NC

- 01/05-01/10-Program & Customer Management, Mincom, Full time, Denver, CO

- 04/04-01/05-Program Manager, Technisource, Full time, Denver, CO

- 11/02-04/04-Account/Program Manager, Virtusa, Full time, Westborough, MA

- 07/96-11/02-Management Consultant, Computer Science Corp, Full time,

Boston, MA & Colorado

- 07/93-08/96-Director of Consulting Services, PSDA, Full time, Denver, CO

- 06/89-07/93-Consulting Services Manager, IBM, Full time, Denver, CO

- Education and Training Courses-

- B.S. Mathematics, Delaware State University, Delaware

- Technical and Project Manager Advancement Courses (IBM)/Project, Denver,

CO and Boston, MA

- ITIL Foundations certification and PMP Project Management Courses

- Air Operations, U.S. Air Force, Honorable Discharge

-Database/Software/Language Experiences-

- DB2, IMS, SQL/DS, DATACOM, ORACLE - DBA ON DB2 AND SQL/DS

- Microsoft-MS Excel/MS Project, Timeline, Visio

- Capable of understanding development languages/tools including- PL/1,

PL/AS, COBOL, JAVA, C, C+, HTML, Dreamweaver, CSS, CICS, JCL

- Project Awards-

- Two- IBM Division Awards

- Three - IBM Technical Writing Awards

- Four- IBM 100% Clubs (As manager of IBM Consulting Services)

- Three- IBM Patents/ Eight Disclosures (RDBMS & Artificial Intelligence)

- One- IBM Invention Achievement Award

- GTE Software Vendor of the Year Award

-Professional & Personal References-

Brian Powell: Mincom EVP, Sydney, AUS

Contact info: +614-***-***** (call after 4pm EST) Email:

acbh8q@r.postjobfree.com

David Coulter-VP NYNEX (Ret)

Contact info: 506-***-**** Email: acbh8q@r.postjobfree.com

Jim Hill: Director, Arch Coal

Contact info: 314-***-****

Frank Konieczny, Management Consultant

Contact info: 303-***-**** Email: acbh8q@r.postjobfree.com

44 South Horne Rd., Mesa, AZ 85204

Tele: 919-***-****

Email: acbh8q@r.postjobfree.com

NEIL H. CLAYTON

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