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Project Manager Customer Service

Location:
Houston, TX
Posted:
December 06, 2013

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Resume:

281-***-**** Cell

281-***-**** Home

*******.*****.**@*******.***

**** ********* ****** **. ***** Land, Texas 77498

Independent Consultant Current

Independent consultant for various companies positioned as supplemental

staff. Major projects included:

ABC Home & Commercial Services - Review processes. applications. networks

and present to 3 Presidents an overview of I.T. needs, priorities, and a

direction recommendation for all 3 companies.

SAI Global - Program/Project Manager for the implementation of Cintellate

an EH&S software package

SolarCraft - The installation of a second internet provider and router with

the ability to roll over Internet services if one-provider services fails.

Also, the installation of the FRx software-reporting tool used for

financial analysis and reporting throughout the company

Transglobal Security - System integration and business process mapping for

Quickbook Payroll to ADP

All American Air - Proposed software selection for the use of SyteLine ERP

British Petroleum - modernization and optimization project using Aspentech

for E&P

Working Solutions - Napa Auto Parts network infrastructure, server, and

application support. Migration from old software version to new servers

and software in each store nationwide and Carbonite on-line backup

solutions customer support

Ameritox, Ltd. Nov. 2005 -

Oct. 2007

Ameritox, Ltd. is a start-up company that produces specialized toxicology

laboratory results. The Pain Medication Monitoring Division is dedicated

to helping clinicians monitor patients receiving controlled medications to

treat chronic pain. Ameritox also provides comprehensive forensic

toxicology and specialty drug testing services to its customers.

Set the strategic direction by implementing sound technology to meet the

business market and testing production strategies set forth from our Board

of Directors. Revenue doubled in two years from $11 MM to $22 MM.

. Management of re-engineering of laboratory information management system

. Implementation project manager for the Virtual Toxicologist - VTOX Report

. Network architecture design and implementation that included Active

Directory, Exchange, SAN, and Blackberry

. Managed the implementation of a unified messaging solution - fax and

voice messages into e-mail.

. Disaster Recovery planning for the organization

. Data warehouse design for reporting and analysis on markets, sales,

doctor practice, insurance/billing, drug normalizations, and testing

production analysis.

. Standardization of IT procurement for desktop/notebook/server/network

configurations

. Implementation plans of Employee Intranet.

. HIPAA Information Technology Compliance

Alliance Residential Management, L.L.C. Sept. 2000

- Feb. 2005

One of the largest privately owned operators of multifamily communities in

the United States with more than 62,627 apartment homes nationwide.

Created the vision and direction of Information Technology Infrastructure

for Alliance and strategically aligned the information technology

initiative with business goals.

Reduced monthly telephone costs by an average of $15 K from renegotiating

and consolidating local, long distance phone contracts, and the

implementation of the Cisco IP telephony solution and the ROI on the Cisco

IP phone system was 8.25 months. Replaced phone system was the Avaya

system.

Reduced maintenance and support cost on desktop computers by establishing

standards and contracts with Dell computers.

Successfully negotiated software purchases, licenses, support, and

maintenance agreements, which includes renewal payments on apartment unit

growth after the first 5 years, enterprise wide user access with a 10-year

maintenance cap.

SOX Compliance corporate team member.

All Information and Technology Infrastructure budget

Richard A. Huber, Jr (cont'd)

281-***-**** Cell

Camden Property Trust 1997 - 2000

One of the largest multifamily real estate investment trusts (REITs) in the

nation and currently owns and manage 192 properties, consisting of 66,446

apartment homes.

Managed all application development and support activities of programmers,

analysts, and consulting staff. This was for the financial, human resource

and operational systems for Camden Property Trust.

Industry first in house development and operations of the Resident Utility

Billing System - This application recovered $800 K in revenues the first

year from billing water usage back to the residents at Camden apartment

homes. The system reached $1.4 MM in the second year of operations and

included management and trash fees. A competitor purchased this

application for a profit over the development cost.

Project planning and budgeting for new development and support initiatives

- This includes the software selection and implementation of new accounting

system.

IntelliSolve Group Inc. 1997

Development of client relationships, proposals, and contracts that included

interviewing and documenting customer 'needs assessment' for business

intelligence system development. Project Team Lead for on-site development

projects that included BI software of Cognos PowerPlay and Impromptu.

Shell Oil Company 1990 - 1996

Systems development for business analysis and logical designs

Project, design, and physical implementation lead on numerous projects

including mainframe, client server, and multidimensional databases.

Education

University of Texas at San Antonio

Bachelor of Business Administration

Degree in Accounting with a concentration in Information Systems, emphasis

in Management

Skills Summary

Specialized Skills: Corporate Development Experience:

Project Manager Finance

Functional and User Specifications Accounting Treasury

Test Plans, Unit Testing and UAT Human Resources

Corporate Needs Assessments Operations

Meeting Facilitator Network Infrastructure: Architect Design

Customer Service Approch

IT Operations Management System Selection and Implementation

Business process and data modelling IT Strategy Development

Software: Database:

Microsoft Office Products: MS MS Sql Server, Oracle, MS Access

Project, Visio, Exchange, Server Multi-diminsional DBMS

2003/2008

J.D. Edwards, Oracle Financial Software & Project Management

Ultipro Human Resources Development Methodologies

Tracket, Remedy, RightNow System Development Life Cycle:

RealPage, Cirus (LIMS) Water Fall, Spiral and Prototyping

BI Software including Cognos Rapid Application Development

PowerPlay and Impromptu Agile

Cisco Call Manager and Unified

Messaging

Flexi International Accounting and

FRx Reporting

Houston Livestock Show & Rodeo - Communications & Special Services

Committeeman

Richard A. Huber, Jr.



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