Customer Service Maintenance

Kenneth E Battle

**** ***** ***** ****, ***** Charleston, SC 29420

Mobile: 843-***-****

Evening Phone: 843-***-****

acbh6h@r.postjobfree.com

Career Overview

Ken Battle is the founder of Charleston Communities for Liberty, a community outreach organization. As a retired Air

Force Chief Master Sergeant with 33 years of service, Ken served as the Maintenance Group Chief Enlisted Manager

providing staff support to the 315th Maintenance Group. He provided unit maintenance activities including

contingency, war, mobility planning, budgeting, maintenance planning and manpower. He advised the Maintenance

Group Commander concerning assigned programs. As founder of Charleston Communities for Liberty he is devoted

to the ministry of assisting minority youth find gainful employment. Ken willingly took on numerous speaking

engagements across the state teaching the value of education. A board member of the Summerville Dorchester

Museum he coordinated crowd control and security for the arrival of the “Best Friend of Charleston”, the historic train

replica, built in the 1920s and valued at $750,000, owned by the city of Charleston.

Core Strengths

• •

Strong organizational skills Sharp problem solver

• •

Active listening skills Adaptive team player

• •

Seasoned in conflict resolution Customer service expert

Accomplishments

Developed innovative preventive maintenance programs for maintenance facilities within the maintenance group

Lead maintainer in the Emergency Operation Center for successful 2012 Operational Readiness Inspection

Spearheaded reorganization of manpower to better utilize personnel and reduce duplication of positions

Wrote memorandum of understanding to clarify chain of command and improve cooperation between active or reserve

supervisors

Work Experience

Established, directed, and executed management policies by developing and implementing internal procedures and

plans of actions. Reviewed requirements and schedules to accomplish assigned work. Directed the accomplishment of

a variety of special projects/studies for the wing/group. Analyzed a variety of products and reports from Maintenance

Information Systems (MIS) taking the necessary action to insure effective workload accomplishment. Exercised

supervisory personnel management responsibilities. Provided technical and administrative supervision over a work

force of civilian and ARTs. Advised and provided counsel to employees regarding policies, procedures, and directives

of management. Provided maintenance support for deployment requirements. Advised the Maintenance Group senior

ART/Commander on maintenance support matters

Educational Background

SUNY at Albany 1979

Kenneth E Battle

8538 Royal Palms Lane, North Charleston, SC 29420

Mobile: 843-***-****

Evening Phone: 843-***-****

acbh6h@r.postjobfree.com

Bachelor of Science: Business

Albany, NY USA

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