Customer Service Medical Assistant

Location:

Posted:

December 06, 2013

S AMORA MCGILL

Charlotte, NC 28210

Cell Phone: 980-***-**** E-mail: ******.******@*******.***

O BJECTIVE

To obtain a medical assistant position where I can utilize my healthcare experience and training to provide quality patient

care and excellent customer service

E DUCATION

Brookstone College, Charlotte, NC August 2011- July 2013

Medical Assisting

P ROFESSIONAL E XPERIENCE

POLYCLINIC MEDICAL CENTER, Matthews, North Carolina March 2013 – July 2013

Medical Assistant

• Set and schedule appointments and inform doctors and patients both

• Verified insurance coverage for office visit

• Manage adult/pediatric patient records and perform data entry services

• Captured and noted vital signs (Blood pressure, Pulse, Pulse oximeter, height, weight, glucose)

• Administered Immunization and venipuncture on adult/pediatric

ELITE CARE, Albemarle, North Carolina April 2008 – June 2010

Administrative Assistant

• Created and modified documents such as invoices, reports, memos, letters, and financial statements

• Retrieved and filed documents, records, and reports per HIPPA standards

• Scheduled meetings of continuing education classes

• Answered telephones and transferred to appropriate staff members

CITIGROUP, Newark, Delaware December 2007 – March 2008

Data Entry Clerk

• Entered and confirmed data on a computer mainframe system

• Contacted originators of source documents to resolve questions, inconsistencies, or missing data

• Received and tracked data; filed and routed source documents after entry

• Achieved and exceeded assigned data entry goals

SAM’S CLUB, Dover, Delaware August 2006 – December 2007

Customer Service Representative

• Consistently met daily sales quotas

• Maintained product knowledge to up sell memberships

• Resolved customer concerns and issues in an expedient manner

• Greeted guests/members to ensure a positive shopping environment

• Performed daily cash audit transactions and reconciled cash drawer