Professional Résumé

John Milne

John Milne

eRP Consultant

John Milne is a fully bilingual eRP implementation specialist who has supported

five organizations through complete Oracle Applications implementations. In

total, Milne has 15 years of experience with Oracle Applications in both

functional and technical delivery capacities. Milne’s formal educational

background includes business and technology training. He enjoys the unique

ability to link functional and technical requirements within Oracle Applications.

Milne has implemented and/or supported: (Oracle Purchasing, Accounts

Payables, General Ledger and Cash Management) in public sector and non public

sector organizations, has developed functional and technical solutions including

integration design and interface procedures with legacy systems, reporting and

Self-Service solutions.

Milne’s communication and interpersonal skills help him interpret client

requirements and prepare solutions. He is able to quickly develop working

relationships that enhance end user acceptance. Milne excels at training in

Oracle Applications and working side by side with end users.

Work Experience

Client: FAO, Food and Agriculture Organization of the United Nations

Role: System Analyst

Project: Designed and implemented R 12 Cash Management

Dates: May 11 – Present

Project/Assignment:

• Design and implement solutions for Oracle Cash Management module, including

solutions for Bank Reconciliation, Bank Account Transfers and Petty Cash. Was

responsible for all design / configuration and implementation aspects including

bank account setup, Bank Account Transfer setup and Petty Cash setup

Client: Smart Technologies

Role: Functional/Technical Analyst

Project: Designed and implemented R 12 Purchasing Solutions

Dates: Apr 10 – May 11

Project/Assignment:

• Design and implement solutions for Oracle purchasing module, including

solutions for iProcurement, Preferred suppliers list, automation of procurement

cycle based on Order management input and Advanced Supply Chain

management

Client: Centre de Services Partagés de Quebec

Role: Functional/Technical Analyst

Project: Provide ongoing support to the ministries of the

province of Quebec

Dates: Oct 08 Mar 10

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Project/Assignment:

• Level I support for iProcurement, Oracle

Purchasing, Oracle Payables General Ledger and

System Administration

Client: Allstream IT Services

Role: Functional/Technical Analyst

Project: R12 Internal implementation for Oracle R12

Certification

Dates: Aug 98 Oct 08

Project/Assignment:

• Develop strategy for an implementation using the

Oracle accelerator tool

• Responsible for the Order to Pay flow

Client: NATO

Role: Functional/Technical Analyst

Project: Oracle Applications Implementation

11.0.3/11.5.10

Dates: Nov 2003 to Jun 08

Project/Assignment:

• Implemented Oracle Financials 11.5.10 at the

German Netherlands Corps. Responsible for the

Payables/Purchasing/Cash Management modules.

• On going duties include support to all NATO sites

for the Oracle Financial implementation version

11.0.3/11.5.10

• Supported the implementation of Oracle Financial

11.0.3 in Kosovo NATO headquarters KFOR

• Implemented a new Set of Books to accommodate

the European Union’s new responsibilities in

Sarajevo, Bosnia.

• Currently working in Mons, Belgium providing

support for all matters concerning their Oracle

Financials system (NAFS)

Client: AT&T corp

Role: Functional/Technical Analyst

Project: Oracle Applications Implementation 11i CRM

Dates: July 2002 to Nov 2003

Project/Assignment:

• Developed conversion strategy for Opportunities,

Customers, and all other related data

• Lead negotiations between IBM, Oracle and AT&T

for the creation of interface design and

implementation documents for interfaces between

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legacy systems and Oracle eCRM applications.

•

Client: Sleeman Breweries

Role: Functional Analyst

Project: Oracle Applications Implementation 11i

Dates: Jan 2002 to July 2002

Project/Assignment:

•

• In conjunction with Order Management/Telesales

developed contact and customer management,

Inbound/Outbound call routing, call list generation

and order creation

• Responsible for the development and delivery of

classroom training, including course materials,

handouts, configuration setup examples etc, for

the Oracle Receivables, Order Management and

Telesales modules.

•

Client: Department of Indian and Northern Affairs

Project: Oracle Financials Implementation 11.0.3

Role: Functional Support Analyst

Dates: September 2001 – December 2001

Project Assignment/Details:

• Responsible for 2nd level support of the production

instance. Primary responsibilities included working

with super users and end users to resolve errors.

• Trained super users in ‘Train the Trainer’, AP, AR

and PO training sessions.

• Primary support activities included interface error

handling problem resolution.

• Developed and implemented procedures for month

/ period end closing and reconciliation procedures

in Payables, Purchasing and Receivables unit.

•

Client: Department of Indian and Northern Affairs AP, GL, PO,

Project: Oracle Financials Implementation 11.0.3 HTML

Role: Design Analyst Java-script,

Dates: March 2000 – September 2001 Reports,

Project Details: PL/SQL, SQL-

Loader,

• Client required Purchasing, Vendor Registration and

Developer

Payables Self Service functionalities that were

2000

beyond that available within release 11.0.3. A

custom solution was required.

• Responsible for the functional design and technical

development of nine web enabled custom self-

service processes. These included vendor self-

registration, workflow approval processes, and

requisition and purchase orders.

Client: Minnesota Power, Inc AP, AR, GL,CM,

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Project: Implementation of Cash Management Forms, Reports,

11.0.3 PL/SQL, Developer

Role: Implementation Analyst 2000

Dates: September 1999 – January 2001

Project Details:

End to end Implementation of Cash Management

•

module including requirement definition,

configuration and technical design.

Modified existing AP configuration to support Cash

•

Management reconciliation requirements.

Developed automatic bank reconciliation processes

•

in receivables and payables and reports to

facilitate inter-organization bank fund transfers.

This included developing clearing account offset

reports.

Client: Food and Agriculture Organization of the SQL, PL/SQL,

United Nations Developer,

Project: Oracle Financials Implementation SQL*LOADER.

Role: Programmer/Analyst Reports 2.5,

Dates: Jul 1998 – Apr 1999 Forms 4.5

Project Details:

Designed and Developed custom reports related to

•

the AP and AR modules. These included payment

documents, customer statements and invoices.

Developed interface for the Cash Management

•

module. This involved the import of bank files of

different formats into the interface tables. The

project required a large amount of innovative

customization work that in turn, required fresh

approaches and ideas. The end result being a

white paper presented at the OAUG conference in

Orlando in the fall of 1999

Client: ISA Corp

Project: Oracle Financials Implementation SQL, PL/SQL,

Role: Programmer/Analyst Developer 2000

Dates: November 1997 – Jul y1998

Project Details:

Developed Time Accounting System for ISA using

•

Oracle Developer 2000.

Developed a variety of new forms and reports that

•

allow the client to accurately track all of its

consultants to the projects they were currently

involved in, and generate invoices

Client: Information Systems Management (ISM)

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Project: Support Analyst IBM

Role: Programmer/Analyst Mainframe

Dates: Mar 1993 – Aug 1994

Project Details:

Provided support for a North America-wide bulletin

•

board service. Aided clients in writing search

strings and provided general support for

connection and navigation within the system.

Client: Supply and Services Canada

Project: Support Analyst

Role: Developed a Hotline to support The Open IBM

Bidding System bulletin board. (OBS) Mainframe

Dates: May 1992 – May 1993

Project Details:

Responsible for the development of a help desk to

•

facilitate the transfer of the OBS from the public to

the private sector.

Education and Training

Institution: Algonquin College

Degree/Diploma: Business Marketing

Year Graduated: 1994

Institution: Information Technology Institute (ITI)

Degree/Diploma: Diploma in Applied Information Technology

Year Graduated: 1997

Security Clearance

• Government of Canada – Security Clearance Level II Secret

• NATO SECRET

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