Manager Sales

Education

West Virginia university **** - ****

Bachelor of science, economics

bachelor of arts, marketing

Experience

Manager, Apple Inc charlotte, nc 2011- current

hIRING AND recruiting/ HR

* Responsible for supporting hiring needs at 4 locations in North and South Carolina, with staffs consisting of 75- 150 people per location.

* Led recruiting events at college campuses, career fairs, and external venues

* Sourced top talent within NC and SC through using recruiting tools and programs

* Recruited for the following positions: technical, sales, business and management

* Responsible for leading each candidate through the full interview process, including interviews, offers and turn downs

* Develop internal and external talent to increase bench strength

* Oversee manager development and training programs

* Support all market needs through the hiring process

* Develop and support corporate recruiting initiatives through hiring events and sourcing

* Responsible for all internal HR issues, including: time and attendance, theft, employee relation conners

* Led rollout of workforce management and other HR specific programs

* Drove the continued development and review process

* Support a multi million dollar store and ensure employee satisfaction

* Support a fast paced, changing environment led by technology

* Build and support mentoring programs and cultural preservation teams

* Lead and inspire dynamic teams by building rapport and gaining buy-in

* Support payroll, analyze headcount, drive utilization, increase retention and build and increasingly changing environment

store manager, juicy couture charlotte, nc 2010-2011

* Director of operative procedures and human resources, including recruiting & hiring, training, scheduling, payroll, employee benefits and benefit plans

* Oversee training of other store managers in the district by traveling and developing training guides

* Monitor and achieve payroll goals, increasing profitability

* Impeccable organizational and time management skills

* Proactively anticipate upcoming business changes and trends to prepare for business needs and maximize profitability

* Ensure store meets and exceeds goals daily by maintaining effective leadership skills

* Approach challenges, takes educated risks, inspires the team, motivates others to achieve results, measures expectations and maintains confidence and composure

* Lead loss prevention training and conduct weekly audits to ensure correct inventory levels and low shrink

* Self motivated with a strong desire for career advancement

Southern District Clientele manager, juicy couture charlotte, nc 2010-2011

* Clientele manager for the Southern and Florida region, including 14 stores

* Report to RM, DM and President on all business information concerning market trends, customers and promotions in store

* Facilitate monthly conference calls focusing on productivity, sales goals, key performance metrics and formulating a plan for success

* Check for compliance on all initiatives and monitoring results weekly

* Develop marketing plans and client events to generate business and promote awareness

Associate store manager, coach charlotte, nc 2008-2010

* Maximize productivity and profitability by assisting in team building, staff development and goal setting

* Support the service environment by consistently making decisions that enhance the customers experience in the store, exceeding Coach standard

* Responsible for planning sales goals, developing payroll strategies, and consistently evaluate market information that can impact store results

* Promote and maintain an energetic presence and create a high level of enthusiasm on the sales floor

* Utilizes coaching moments and the behavior matrix to address any arising issues without creating conflict

* Anticipate potential obstacles and implement plans to achieve desired results

* 2009 Leadership & Service Award Winner

sales manager, DEVANLAY RETAIL GROUP, LACOSTE charlotte, nc 2005-2008

* Responsible for recruiting, interviewing, and hiring associates as well as managers

* Assisted in new store openings, also involving training of new team members

* Achieve and exceed personal sales goals as well as driving store sales by ensuring quality customer service

* Coaching and developing associates to meet their goals as well as monitoring client development by reviewing their client books

* Coach and develop managers and associates through progress reports, written, verbal, and final warnings, and counseling memorandums.

* Clientele daily to insure profitability and repeat customer satisfaction

* Ensure awareness of the Company’s assets and inventory by training associates in LP.

* Headed meetings on loss prevention to help associates distinguish between customers

* Handle payroll, all business reports, schedules, reviews, progress reports and all other forms of communication analyzing our business trends.

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