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Customer Service Office

Location:
Houston, TX, 77008
Posted:
December 04, 2013

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Resume:

Crystal Nagelmueller

Receptionist/Office Administrator at Dow Golub Remels & Beverly, LLP

*******************@*****.***

Summary

I am responsible, reliable and always on time. I love to learn new things, get my jobs done before deadlines and

always reaching new goals.

Experience

Receptionist/Office Administrator at Dow Golub Remels & Beverly, LLP

August 2012 - Present (1 year 5 months)

Greet and assist clients while they visit the office.

Successfully handle switch board and direct calls accordingly.

Prepare projects and presentations for meetings.

Maintain copy room, kitchen, lobby and library room as needed.

Input Conflict Checks into Excel as I receive the Conflict Check emails.

Responsible for special deliveries and directing them to the right personnel for handling.

Order supplies and put them away.

Prepare conference rooms for depositions.

Book conference rooms and manage all calendars.

Enter West Law charges and Time charges monthly.

Successfully address and handle all miscellaneous office tasks.

Maintain secured office environment during office hours.

Responsible for opening office and locking up office doors at the close of each business day.

Receptionist/ Office Administrator at Ameriprise Financial

February 2008 - August 2012 (4 years 7 months)

Greet and assist clients/investors while they visit the office.

Successfully handle switch board and direct calls accordingly.

Prepare projects and presentations for meetings. Document incoming and outgoing mail and keep track of

checks.

Maintain copy room, kitchen, lobby and shred room as needed.

Responsible for special deliveries and directing them to the right personnel for handling.

Successfully address and handle all miscellaneous office tasks.

Maintain secured office environment during office hours.

Responsible for opening office and locking up office doors at the close of each business day.

3 recommendations available upon request

Mail Room Associate at Exxon Mobil Company

January 2008 - February 2008 (2 months)

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Assigned to Exxon Mobil through Topp Knotch Personnel.

Accepted, sorted and dispatched numerous daily packages and mailings.

Successfully handle the switch board.

Seasonal Sales Floor Associate at 2005 Academy Sports and Outdoors

December 2005 - December 2005 (1 month)

Maintained work area and fitting rooms.

Help customers and co workers who need assistant.

Seasonal Sales Floor Associate Holiday Season at Academy Sports and Outdoors

January 2005 - February 2005 (2 months)

Maintained work area and fitting rooms.

Help customers and co workers who need assistant.

Languages

English (Full professional proficiency)

Skills & Expertise

Administrative Assistants

Outlook

Calendaring

Microsoft Excel

Data Entry

Office Management

Lotus Notes

Travel Arrangements

PowerPoint

Microsoft Office

Customer Service

Microsoft Word

Switchboard Operator

Fax

Spreadsheets

Invoicing

Human Resources

Education

S.P. Waltrip High School

High School Diploma 2003, 2007

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Interests

I enjoy learning new things and meeting new people.

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Crystal Nagelmueller

Receptionist/Office Administrator at Dow Golub Remels & Beverly, LLP

*******************@*****.***

3 people have recommended Crystal

"Crystal was an excellent receptionist at Ameriprise Financial. Her exceptional customer service and positive

attitude are just some of her greatest attributes. I would recommend Crystal to anyone who is looking for a

reliable office administrator."

Connie Davis, Assistant, Ameriprise Financial Services, Inc., worked with Crystal at Ameriprise

Financial

"Crystal was a valued member of our organization. Loyal, Prompt, and Focused. She did took on any task

assigned to her."

Thomas E Novosad, Financial Advisor, Ameriprise Financial, worked directly with Crystal at Ameriprise

Financial

"I really enjoyed working with Crystal, even though we worked for different groups within Ameriprise

Financial. She was always smiling and willing to assist with anything you needed. I actually miss her."

Tracy Mccormack, Assistant, Ameriprise Financial, worked with Crystal at Ameriprise Financial

Contact Crystal on LinkedIn

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