Project Manager Customer Service
Resume:
MARTIN E. CHRISTIANSEN
http://www.linkedin.com/pub/martin-christiansen/79/789/28b
Residence: 402-***-**** ( Mobile: 402-***-**** ( E-mail:
acbgqx@r.postjobfree.com
OPERATIONS MANAGER
Strategist ( Visionary ( Ethical ( Mentor ( Adaptable / Flexible (
Technically Proficient ( Analytical
Consummate Leader with passion for team building to thrive in goal driven
environments. Possess comprehensive knowledge of logistics and production
industry from over fifteen years of successful experience including 2 years
in contract management. Proven ability to create, develop, and direct high
performance 140+ member teams. Talent for identifying opportunities for
improvements and leading teams in resolving highly complex issues.
Competencies include:
( Risk and Fraud Reduction ( Departmental Strategies (
Cross-Functional Leadership
( Compliance Management ( Risk Analysis / Identification
( Acquisition Integrations
( Risk Management Systems / Workflows ( Departmental Procedures (
Strategic Mediations
SELECT CAREER ACCOMPLISHMENTS
. Saved over $800,000 by establishing a parts exchange program for
maintenance that reduced number of parts ordered, shipping time, and
excess order processing time.
. Cut processing time by 40% saving the taxpayers over $1 million after
doing process analysis, acquiring additional land with building,
streamlining production layout, and realigning existing personnel.
. After initial assessment, shifted 50% of Support Operations personnel and
jobs performed to another unit to give it the same capabilities as five
other units doing the same thing. This freed up the Support Operations to
concentrate on being the liaison between higher headquarters and the six
units increasing response times on all reports and actions by 60%.
. Tasked with major build project to provide housing and life support
systems to accommodate taking the base from population of 4,000 to 10,000
in 11 months. Project was completed on time and on budget even with
changing out main contractor half way through.
. In less than a year was performing in top 10% of sales at First National
Bank of Omaha Merchant Solutions in sales force of 124 prior to military
activation.
PROFESSIONAL HISTORY
US Army 2008 to 2013
Logistics Task Force Commander - 3/401st AFSB - Mazar-E-Sharif, AFG
(01/2013 to 09/2013)
Tracked and directed all maintenance, accountability, transportation,
issuing, and return of over 1200 vehicles and 50,000 pieces of equipment in
northern third of Afghanistan. Responsible for supervision, rating,
health, safety, and welfare of over 200 soldiers, Dept. of the Army
civilians, and contractors.
Battalion Support Officer - 3/401st AFSB - Bagram Airfield, AFG (08/2012 to
12/2012)
In charge of supporting six business units in northern Afghanistan.
Responsible for providing chain of command with recommendations and
information for base closure logistics. Responsible for supervision,
rating, health, safety, and welfare of over 100 soldiers, Dept. of the Army
civilians, and contractors.
Continued...
MARTIN E. CHRISTIANSEN, Page 2 of 2
Residence: 402-***-**** ( Mobile: 402-***-**** ( E-mail:
acbgqx@r.postjobfree.com
PROFESSIONAL HISTORY...Continued
Executive Officer - Strategic Business Directorate of Military Surface
Deployment and Distribution Command - Scott AFB, IL (08/2010 TO 08/2012)
Assigned to Strategic Business Directorate to complete movement from Ft
Eustis, VA to Scott AFB, IL of 140 positions. Organized existing
management to accomplish hiring process of 95 positions of personnel that
did not relocate in 5 months. Assessed and reorganized directorate
structure of 140 personnel to provide better customer service and more
efficient processes to support global movement of government property.
Given additional duty of Supervisor of Domestic Policies and Compliance
branch. Responsible for performance and evaluation of 16 personnel.
LOGCAP Support Officer - LOGistics Civilian Augmentation Program - Sharana
Airfield, AFG (10/2008 to 06/2010)
Government Project Manager of services and facilities of third largest
logistics base and seven supporting bases in Afghanistan. Government
liaison to contractor to create, evaluate, submit for contract approval,
and follow through to completion of approved projects.
Business Consultant - First National Bank of Omaha - Omaha, NE (03/2007 to
09/2008)
Senior Account Executive - Direct Response Lists - Omaha, NE (10/1998 to
03/2007)
Major Account Executive - INFOUSA - Omaha, NE (12/1996 to 09/1998)
Account Executive - Warren Distribution - Omaha, NE (08/1990 to 12/1996)
Performed inside sales at all the above. Contacted small to large
businesses to offer products or services for long term business
relationships. Performed in top 10% at all. Additional responsibilities
included assisting in hiring and training of new salespersons. Responsible
for own P&L at two of these positions.
EDUCATION and PROFESSIONAL ENHANCEMENT TRAINING
Wayne State College - Wayne, NE ( Bachelor of Arts in Business Management
Wayne State College - Wayne, NE ( Bachelor of Science in Communication
Arts
Professional Enhancement Training includes:
Sexual Harassment Prevention - US Army
Equal Employment Opportunity - US Army
Composite Risk Management - Defense Acquisition University
Officer Candidate School - Camp Ashland Military Academy (Academic Honor
Graduate)
Basic Non-Commissioned Officer Course - Camp Ashland Military Academy
(Honor Graduate)
PROFESSIONAL AFFILIATIONS
Military Officers Association - Member 27 Years
VOLUNTEERISM / COMMUNITY AFFILIATIONS
Accredited USA Swim Official - 5 Years
Elected Swim Club Board Member - 7 Years
YMCA Soccer Coach - 3 Year
MARTIN E. CHRISTIANSEN, Reference Page
Residence: 402-***-**** ( Mobile: 402-***-**** ( E-mail:
acbgqx@r.postjobfree.com
REFERENCES
Bob Foley, State Director-Selective Service System, Past Supervisor, Phone
Mel Holland, Strategic Business Director-SDDC, Past Supervisor, Phone 618-
220-6686
Mark Grant, Deputy Commander-LTF North, Past Deputy, Phone 309-***-****
Contact this candidate