Customer Service Sales

Charles Roberts

Sales Associate

Winters, CA

***************@*****.*** - 602-***-****

To establish a position with a company that will allow me to prove myself through adding measurable production

value through my skills in customer services and retail sales.

WORK EXPERIENCE

Retail Sales Associate

Guitar Center - Phoenix, AZ - April 2007 to October 2013

Greet customers, provide customer service, advise customers, arrange merchandise, sell merchandise,

retrieve data, use sales techniques, demonstrate merchandise ability.

Sales Representative

Century Link - Phoenix, AZ - July 2005 to April 2007

Provide customer service, Resolve customers' service or billing complaints, Solicit sale of new or additional

services or products, Determine charges for services requested, Collect deposits or payments and Confer with

customers by telephone or in person.

Retail Sales Associate

Big 5 - Phoenix, AZ - November 2003 to August 2005

Provide Customer Service, Advise clients or customers, Conduct sales presentations, Demonstrate goods or

services, Identify best product for customer's needs, Sell merchandise

EDUCATION

Associates in Audio Production/Engineering

Glendale Community College - Phoenix, AZ

2009 to 2012

SKILLS

Typing, Communication, Problem Solving

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