Heather Shedd
Phone: 607-***-****
E-mail: *************@*****.***
Resume
Objective To achieve my goals, and bring something new into a job. I am a well-organized, goal-oriented
individual, who is open to
leaming, leading and teaching new things. Also to maintain a workplace that is safe for other's.
Skills: Dental Assisting skills and knowledge, Typing / Keyboarding, Microsoft Word 2007, Microsoft Excel,
Microsoft Power Point, Good Communication & People Skills, customer demands, organization, technology,
and volunteer work.
Education Attended:2007-2009 Broome Community College Binghamton, NY
Major: Criminal Justice/Paralegal
Lectures: Criminal Procedure, Criminal Law, Business Law.
Education Attended: 2010-2011 Elmira Business Institute Vestal, NY
Major: Medical Assisting
Lectures: Law & Ethics, Anatomy & Physiology, Medical Terminology, Medical Transcription, Medical Lab1,
Clinical Skills 1, Medical Lab 2, Clinical Skills 2, Phlebotomy, Clericals.
Graduated: 2011 in the Certificate Program for Medical Assisting.
Work
Experience
From: 12/2011- 9/2013 Progressive Dental
Job Title: Dental Assistant
Duties: Assisted with all five doctor's. Passing instruments to the doctor when they needed them during
procedures. Assisted with patient care, and comfort. Treatment planning what the Doctor's recommendations
are for patient dental care. Scheduling appointments for the next office visits. Lot's of computer work.
Documenting all information inside the dental room between Doctor and patients. Sterilization of all
instruments through the autoclaves or ultrasonics. Setting up multiple procedure trays for many types of
procedures (crowns, extractions, veneers, orthodontic retainers, occlusal guards, Impressions, dentures,
implants, fillings, not limited to). Also went through Orthodontic training through the company. Trained to place
brackets on patients and do patient continuing ortho care. Taken impressions on patients for dental
procedures. Worked with the Progressive Dental Lab with pouring up impressions and writing lab slips.
Assisted with Implant procedures, Cleaning oppratory rooms after every patient
comes in and out. Proper sterilization skills.
Work
Experience
From: 05/2011- 10/2011 Absolut Care of Endicott Nursing Home Endicott, NY
Job Title: Receptionist / Health Information
Duties: As a receptionist I deal with a variety of tasks that are given to me, I help with the Dietary, and many
offices such as Human
Resources, Scheduling office, Director of Nursing, Administration, Business Office, and Social Services Office.
I also
answer telephone calls and assist the needs of those who visit the Nursing home and our Residents.
I have also had the opportunity to work in the Health Information (Medical Records Department) office were I
would deal with many tasks dealing with residents Medical Records, and confidential records. I have set up
resident appointments, and helped gather the proper information needed for Patient transportation. I have
done a series of filing all records as well. I have also handled residence health insurance claims to Medicaid.
Work
Experience
From: 12/07- 06/09 Willow Point Nursing Home Vestal, NY
Job Title: Unit Aide
Duties: Transporting to activities and Dr. Appointments, Went on the residents appointment's with them,
helped organize activities for resident's, helped assist in serving meals, stocking utility rooms, cleaned
residents rooms.
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Volunteer
Activities
From:2009-2010 UnionVolunteerSquad Endwell,'NY
Job Title: Volunteer Ambulance Rider
-Volunteer to ride along with EMT's and actually helped on the scene
Assisting the needs of the patient, and the EMT.