Bachelor of Science Degree, Typing 50-60 WPM, attention to detail

LYNDA L. HICKS

~***** W Ridgewood Dr. Apt #*** Parma Heights, Ohio 44129 ~ Home 440-***-**** ~ Email: *********@*******.*** ~

CAREER SUMMARY

Thorough knowledge of mortgage loan documents needed for loan sales to FNMA and Freddie Mac and other investors. Strengths in organization, attention to detail, written and oral communications, mortgage operations and multi-tasking.

* Bachelor of Science Degree Business Management

* Proficient in Microsoft Office Software

* Experience with Excel with sorting data, using filters and advanced filters

* Highly motivated, excellent attention to detail

* Typing 50-60 WPM

EMPLOYMENT HISTORY

NYCB Mortgage Co, LLC, Cleveland, Ohio 9/2003- Present

Senior Document Review Specialist, Mortgage Operations

• Composed RESPA procedures for Mortgage Banking Production Help System

• Review mortgage loan file documents to ensure Bank and Investor requirements are met and all required documentation in files are accurate and properly executed.

• Resolve loan file deficiencies in a timely and effective manner by working with correspondents, brokers and settlement agents.

• Contact appropriate parties to collect incorrect or missing file documentation. Compare data from documentation to the origination and or servicing systems, verifying accuracy

• Resolve underwriting and closing package deficiencies, recognize and document recurring errors

• Assist in educating correspondents/brokers and closing agents regarding Bank loan policies, procedures,systems and investor requirements.

J.P. Morgan Chase, Cleveland, Ohio 4/2000- 9/2003

Quality Control, Mortgage Loans

• Verify consumer loan documents in loan files from various mortgage companies. Constant communication with mortgage companies to obtain correct documentation for loan purchase in a timely and effective manner.

• Constant communication with account executives to discuss status of loan portfolios. Compare data from documentation verifying accuracy.

• Resolve underwriting and closing package deficiencies; review HMDA information

• Train new employees on documentation and Bank loan policies, procedures, systems and investor requirements.

EDUCATION

David Myers University, Cleveland, Ohio Bachelor of Science Degree Cum Laude

*Business Systems Class – included Microsoft Access

CONTINUING EDUCATION HIGHLIGHTS

Ohio Savings / Amtrust University, Cleveland, Ohio

Mortgage Banking Specialist Boot Camp

Mortgage Loan Servicing Overview and Underwriting

Residential Mortgage Lending

COMPUTER SKILLS

Microsoft office, excel, windows 7, Gemstone

REFERENCES

Available upon request

Contact this candidate