Manager Sales

EMPLOYMENT

Delmarva Consulting

Entrepreneur **09-2013

Sub-contract residential and commercial media consulting services.

. Created business Internet marketing plans for local clients.

. Performed administrative tasks per assignment.

. Custom coded HTML documents for select clients

. Successfully cleaned computers of viruses and spy ware for businesses.

. Initiated security plans for data storage and retrieval.

. Maximized impact for clients using SEO and SEM techniques.

. Designed custom logos and websites for the central Maryland

transportation market.

. Clients served were Coastal Air, Unicorn Transportation, IED, and

TriStar Freight.

Home Depot Expo Design Center

Sales Supervisor/Manager in Training 2006-2009

. Maintained and led an onsite call center.

. Performed administrative and warehouse tasks per assignment.

. Responsible for sales and customer care to commercial and residential

clients.

. Attained #1 department sales status 2007 and 2008.

. Distributed high-end furniture, appliances, and counter tops to

builders and designers.

. Assisted with install expediting.

. Trained new employees on product knowledge and company procedures.

. Provided contractors with quotes and product information.

. Ordered stock by EDI as needed and maintained cycle counts.

. Exceeded sales goals for store plan and department.

. Maintained vendor relationship management functions.

. Responsible for ordering product using a RFID wireless system.

. Home Depot management training completion.

Werner Enterprises

Manager 2005-2006

. Provided customer care to dedicated accounts with a 99% JIT delivery.

. Managed household goods deliveries.

. Responsible for tractor-trailer PM maintenance schedules.

. Managed and coached over 300 employees in a non-union environment.

. Maintained a night call center and routing desk at a 1.5 million sq.

ft. Genco warehouse.

. Ensured that employees were DOT compliant.

. Established new accounts to maximize profitability.

. Planned loads using Qualcomm software.

. Participated in hiring and termination decisions concerning direct

reports.

T&T c/o JL Zamoiski

Sales Manager 1990-2005

Products distributed & sold; appliances, furniture, building materials,

hardware, cleaning products, & beverages for national accounts.

. Accountable for warehouse distribution at multiple facilities in Md,

DC, and Virginia.

. Other functions were union arbitration, purchasing, facilities

management, P and L, maintenance management of company vehicles

leading to a 50% decrease in operating costs and 100% D.O.T.

compliance.

. Maintained and implemented an aggressive customer service program

including inside and outside contact with clients. The service program

included exceeding customer expectations and prompt rectification of

any service problems decreasing operating costs by 50%.

. Managed and coached employees in a union and non-union environment.

. Redesigned operations implementing RFID and GPS systems.

. Facilities management of a 1 million sq. ft. complex.

. Directed procurement of office supplies and commercial warehouse

material.

. Created corporate training and safety procedure manuals.

. Participated in divestment of corporate assets.

Rantel Research Software c/o Arbitron

Account Manager 1980-1989

. Started as a corporate recruiter progressing to management.

. Performed administrative tasks per assignment.

. Trained associates and clients regarding procedures and methodology

using Rantel software.

. Accountable for media business in 50 states and Eastern Canada.

. Developed marketing training programs for clients and interns focused

on identifying marketing media programs relating to product, price,

promotion and positioning of national accounts.

. Recruited and trained call center sales personnel for inbound and

outbound phone traffic.

. Increased recruitment of high quality candidates from local colleges

such as The University of Maryland, Howard University, and Georgetown

University.

EDUCATION

BA - Accounting and Business Administration - Loyola University, Baltimore,

MD - 1981

MBA - Management - Pass Christian University online program. - 2011

Certificate-OHSA 10 certification - University of Florida - 2013

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