C hit ra P

Soft

ware QA Engineer

acbgg6@r.postjobfree.com

P hon

e: 240-***-****

Professional Summary

• Senior Software QA Engineer over 7 years of experience in finance and health

care domain.

• Strong understanding of Software Testing Life Cycle (STLC), involved in various

p hases like Requirements, Test Design, Test Plan, Test Execution and

I mplementation.

• Well versed in web-based testing including GUI Testing, Functional Testing,

Regression Testing, In tegration Testing, System Testing, Smoke Testing, User

Acceptance Testing.

• Reviewed software requirements, prepared t raceability mat rix, and managed

configured test environment.

• Determined testing requirements developed and reviewed scripts for positive and

negative test scenarios, conducted baseline testing, and generated reports

• Attended weekly defect report meetings and presented progress updates

• Experience in writ ing complex queries in SQL for backend testing in Oracle, Ms

Sql server.

• Hands on experience in automated tools using QTP.

• Created and executed detailed test cases with step by step procedure and

expected results and maintained the test logs, test reports, test issues, defect

t racking using Quality Center.

• Created automated Test scripts using automated tools and ran the test scripts on

various Builds and instances.

• Worked on web service testing using SOAP U I tool

• Commendable knowledge in Mobile Application Testing methodologies.

• Good understanding of H IPAA standards, Electronic Data In terchange (EDI),

i mplementation of H IPAA code sets, CPT coding and ICD-9/10 coding.

• Hands on Experience in Facets and NASCO Front End Application.

• Experience in EDIX12 File creation for Testing.

C hit ra P

Soft

ware QA Engineer

acbgg6@r.postjobfree.com

P hon

e: 240-***-****

Skills Summary:

Tools : Quality Center, SOAP U I, QTP, JIRA, TFS, Clear Quest

L anguages : C, HT ML, XML, SQL, PL/SQL, Java Script

Methodologies : Waterfall, Agile, I terative

D atabase : RDBMS, Oracle, SQL Server, DB2

Operating Systems : WIN95/98/2000/XP/2003Server, Unix, Linux

Work Experience:

PNC BANK, Pittsburgh, PA A ug’12-Till

d ate

Senior QA Consultant

Involved in the System Testing of an Online Banking application that enables the

bank’s customers to access their various accounts through the In ternet the Application

was an enhancement from its previous version. The application provided the ‘Account

L ists’ (types of accounts), ‘Account Summary’ (balances, last deposits etc.), ‘Account

T ransactions’ (Transaction Details) for PNC accounts and provided users the ability to

t ransfer funds between the various accounts using ‘Fund Transfers’. The application

a lso allowed users the ability to change account options such as their ‘UserID’ and

‘Password’. The application allows users to submit account related queries to the bank

i ncluding, ordering checks, requesting copies of checks and statements, etc.

Responsibilities

• Create initial QA estimates and review with QA and project managers

• Created detailed test cases and scripts.

• Manually executed the test scripts to perform testing.

C hit ra P

Soft

ware QA Engineer

acbgg6@r.postjobfree.com

P hon

e: 240-***-****

• Supported with implementation of the use of Quality Center for documenting re-

usable test cases.

• Used Quick Test Professional (QTP) for regression testing and running the

automation suite.

• Identified the test cases to be automated and performed data driven testing and

G UI Check Points using QTP and enhanced the overall functionality of the

application.

• Shared Object Repository, Synchronization, Check Points, Recovery Scenarios &

E r ror Handling, Environment variables, Descriptive Programming, Function

and L ibrary used during Automation Scripting

• Responsible for testing multiple applications including mobile applications.

• Evaluated options for meeting user needs, and ensures that system requirements

a re identified, prioritized and incorporated in an effective and efficient manner.

• Participated in the promotion of best practices within the organization in

collaboration with other analysts and other IT personnel.

Environment: J IRA, QTP, J2EE, HP ALM, Quality Center, Oracle, TOAD,

SharePoint

CareFi rst Blue Cross BlueShield, Owing M ills, MD

Oct’10 –July’12

Senior QA Engineer

Automated Electronic Enrollment is a CareFirst Corporate Initiative which targets to

i mplement a complete, online enrollment collection and management system that fully

i ntegrates with CareFirst’s current backend management and reporting systems.

T his P roject will extend the Benefit Focus eEnroll platform capabilities to CareFirst’s

L arge Group market segment (NASCO Source System). CareFirst will partner with

Benefit Focus to provide Large Group member enrollment, account enrollment and

data management through the use of their eEnroll suite of tools and processes on the

N ASCO processing system. eEnroll provides a web based portal for CareFirst accounts

C hit ra P

Soft

ware QA Engineer

acbgg6@r.postjobfree.com

P hon

e: 240-***-****

and group members to view and manage enrollment related data. All paper, new,

N ASCO and FACETS accounts will be m igrated to the Benefit Focus eEnroll platform.

Responsibilities

• Developed Test cases, Test Strategy, expected results and prioritized

tests for manual testing.

• Day to day responsibilities as a QA Engineer in the Project include,

Developing Tractability Mat r ix to ensure that all the Business rules are being

tested

• Coordinate with Development, BA, Application team and DBA for Data

analyze and setting up of data for System In tegration Testing

• Performed System, functional and Navigation testing of the application.

• I nvolved in regression testing after each build

• Monitored and planned tests and test scripts using Quality Center, and

a lso used its bug reporting capabilities to t rack document bugs.

• Used Q uality center for test management and report generation.

• Extensively used Q uality Center for t est planning and Used Rational

C lear Quest for bug t racking and reporting.

• Provided complete information to the developers to understand the bug,

get an idea of its severity and about its reproducibility.

• Created Test cases(test scripts), debugging test and fixing errors using

QTP

• Extensively involved in developing regression test scripts, creating output values,

performing data driven test for all the projects using Quick Test Professional.

• Executed SQL queries to verify the database for the relevant test cases.

• Analyzing test results and documenting defects found in defect t racking systems,

verifying the f low of Data from BF member Enrollment Application to NASCO

Source Systems.

Environment: O racle, Windows NT, UN IX, Quality Center, QTP, Java, TOAD, SQL,

H IPAA, Data M igration Testing, NASCO Application and Benefit Focus eEnrollment

A pplication HT M L, XML, IE.

C hit ra P

Soft

ware QA Engineer

acbgg6@r.postjobfree.com

P hon

e: 240-***-****

Legg Mason, Baltimore, M D

Oct’08-Sep’10

Sr. QA Analyst

Legg Mason Investments is the market leader in Mutual Funds. The project is mainly

about Browse our Mutual Funds (BMFs) module. Legg Mason offers stock, bond, index,

and sector, money market, and asset allocation mutual funds. Each category has several

sub-categories that have different investments objectives, with their set of rewards and

r isks. The BMFs gives the investor a comprehensive picture about the mutual fund

i nformation, which includes snapshot, overview, expenses, ratings, performance,

volatility measures, fund facts and features, quote, prospectus and reports, shareholder

u pdate, quarterly review, and many more.

Responsibilities

• Analyzed the Business and System Requirements for various modules of the

application.

• Created test scenarios and test cases based on functional documents and User

s tories.

• Setting Test plan and Test Lab in the Quality center for the projects to create

and access requirements, defects, test cases and reports for the status.

• Created and executed detailed test cases with step by step procedure and

expected results and maintained the test logs, test reports, test issues, defect

t racking using Quality Center.

• Accomplished in test plan formulation, test case design, test script design, test

condition design and execution using various structured testing procedures.

C hit ra P

Soft

ware QA Engineer

acbgg6@r.postjobfree.com

P hon

e: 240-***-****

• Developed Test plan and Test cases for Unit Testing using JUnit and performed

I n tegration testing.

• Aided in conversion from t raditional testing methodology to Agile/Scrum model.

• For every module followed the process of doing Analysis, Design, Produce, Unit

testing and In tegration testing.

• Verified UN IX host and web server applications. Involved in reporting Software

defects through Test Director.

• Validated back-end data using SQL and UN IX shell Scripts.

• Executed SQL scripts Database to validate data which f lows to the end user with

t he actual data in the Database.

• Data Validation using XML Schema

• Performed regression testing for the application and maintained a database of

regression Scripts.

• Conducted system testing in the sys test environment to detect defects and

ensure conformance with the requirements prior to code migration to UAT.

• Entered the bugs in a t racker system, which is maintained in a database using

B ugzilla

• Defects were t racked, reviewed, analyzed and compared using Q uality Center.

• Used to arrange meetings to discuss issues with developers and project

managers. Worked very closely with developers to recreate defects found and also

to verify fixes.

• Involved in verifying the XML files from the system with the quote data

Environment : Quality Center, QTP, Eclipse SDK, Apache Tomcat,VBScript, HT ML,

X ML, CSS/XSLT, TOAD, AGILE,, GIS Map Window, UN IX, Windows 2000/NT/XP.

Tech Mahindra (KOTAK), Coimbatore, I ndia Sep’06-

Aug’08

QA consultant

Worked as a QA Analyst on web based banking application at First Union Bank at NC

T his application is designed for the customers to manage their financial t ransaction

C hit ra P

Soft

ware QA Engineer

acbgg6@r.postjobfree.com

P hon

e: 240-***-****

through online banking (example: view t ransactions, pay bills and t ransfer money,

online bill pay, etc). This application provides four category selections: 1. Online

services Home, 2.Online banking, 3. Online brokerage.

Responsibilities

• Identified test data based on specifications (example. user interface/friendliness

c riteria, compatibility with browsers/environment, database response, volume

constraints, security, network criteria) of the product.

• Analyzed the Test plan, which detailed the testing scope, strategy, test

requirements and necessary resources.

• E nsure t raceability of test cases back to the Business requirements.

• Conditioning data available from the repository as per the front end of the

application under test.

• Responsible in developing Test Cases with Test Director. Used Test Director as

Test Management Tool.

• I nvolved in Manual testing using Test Director to develop test cases, test scripts,

executing the scripts and logging the defects..

• P rovide a weekly project report that includes testing metrics and status reports.

• E xtensively used SQL scripts/queries for data verification at the backend.

• Reported bugs and interacted with developers to resolve the problems.

• Wrote automated test cases for regression testing using W in Runner .

• Performed data driven testing (parameterization of test scripts) using W in

Runner

• Extensively worked on the data validation, manipulation and updating the tables

using sql query language.

Environment: W inRunner, Quality Center, O racle, C, Java, SQL, HT M L, XML

Experian Marketing Services, Mumbai, I ndia J an’06-

Aug’06

QA consultant

C hit ra P

Soft

ware QA Engineer

acbgg6@r.postjobfree.com

P hon

e: 240-***-****

Experian Marketing, one of the top response marketing companies, assists B-to-B and

B-

to-C clients acquire and retain customers through advanced online and offline

p romotions.

Responsibilities

• Developed Test plan and Test cases.

• In teracted with developers and Business analysts.

• Worked on E-commerce and retail applications.

• Writ ten manual test cases according to functional documents and requirements.

• Included both manual and automated testing.

• Responsible for testing functionalities of the application.

• Involved in Front End, Backend, Regression, and Stress tests.

• Was involved in Black Box Testing.

• Conducted Functionality, Security, End to End, Performance Testing.

• Conducted backend testing of the application by writing SQL queries.

• Used Test Director for test documentation management and defect t racking.

• Participated in various meetings and discussed Enhancement and Modification

Request

issues.

E nvironment: Test Director, MS SQL Server, Java, MS Office, Windows XP, HTM L

Education

M aster of Business Administration ( MBA ) in Finance, ANNA University

C hennai, I ND IA

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