DWAN D. HARRIS
Houston, TX 77032 832-***-****
(M) 832-***-**** (H) - Email: *************@*****.***
MANAGEMENT - BUSINESS
PROFILE
Management professional offering over 10 years experience directing human
resources, sales and operations for Lowe's and United States Navy.
Recognized for ability to design and implement successful strategic plans,
improving productivity and achieving business/financial objectives. Well
versed in building cross functional teams, motivating personnel to perform
at optimum levels. Possess sound judgment and decision making skills.
MBA Candidate; B.A - Business Administration.
STRENGTHS
Management Human Resources Logistics
Strategic planning, Recruiting & hiring, Managed
profit & loss; control benefits logistics/inventory
overseeing operations to program; knowledge of for the U.S. Navy
ensure corporate employment law, Computers
policies are achieved workman's PeopleSoft, Defense
Sales compensation program Financial Accounting
Ability to design Training System, Microsoft Office,
programs to increase Training personnel Word, Excel, PowerPoint;
sales and brand increasing Outlook
awareness performance
CAREER HIGHLIGHTS
Lowes Home Improvement Warehouse
District Product Support Associate
. Develop strategic plans to increase sales for 16 Houston store
locations. Successfully train, motivate and monitor the performance
of a sales team.
. Ranked in Top ten for sales.
. Increased sales by $5 million by implementing merchandising programs
to promote products.
United States Navy
. Completed 9 years of service working in the Human Resources
Department. Supervised a staff of 50 military personnel in
maintaining over 15,000 service member records.
. Received numerous awards including Battle Efficiency award for
implementing the top ranked vessel maintenance program among 400
programs world-wide. Received the Navy Good Conduct Medal awarded in
recognition of solid, dependable, quality performance.
RESUME OF: DWAN HARRIS Page 2
PROFESSIONAL EXPERIENCE
Lowes Home Improvement Warehouse, Houston, TX (2010 -
Present)
District Product Support Specialist
. Responsible for improving sales growth and profitability for 16
Houston area store locations.
. Travel to locations reviewing sales performance and develop program to
increase sales. Train staff on new sales/merchandising techniques.
Responsible for product servicing, resets, ensuring compliance quality
control standards, merchandising, store issue resolution, customer
service and store-level tasks based on store needs, sales trends and
service expectations.
. Establish training programs from ground floor; collaborate with
vendors on products and design for new merchandising plans. Identify
trends and streamline products to meet client demands.
. Responsible for working with all departments including plumbing,
electrical, carpentry, lawn & garden.
. Accomplishments: Ranked in top 10 for sales performance. Increased
sales by $5 million annually.
United States Navy, San Diego, CA (2001 -
2009)
Personnel Specialist
. Supervised a staff of 50 military personnel in maintaining over 15,000
service member records. Provided enlisted personnel with career
guidance counseling for Navy occupations, educational/training
opportunities, promotion requirements, compensation administration,
benefits and personnel rights/protections.
. Responsible for ad-hoc financial/accounting reports and operated
accounting systems.
. Managed workman's compensations programs.
. Accomplishments: Recognized as a strong contributor in human
resources streamlining business processes.
United States Navy, San Diego, CA (2001-
2009)
Quality Assurance Maintenance Officer
. Maintenance officer of $1.2 billion dollar warship tasked with repair
logistics and parts maintenance.
. Maintained parts inventory and tracked/shipped repair parts.
. Administered requisition system to ensure that repairs were being
performed.
. Accomplishments: Recipient of numerous awards for dedication to
meeting goals.
EDUCATION
MBA CANDIDATE - 2014
Bachelor of Business Administration, 2008
Grantham University, Kansas City, MO
Defense Finance Accounting Systems School - Meridian, MS, 2002