Customer Service Sales
Resume:
JESSICA BENNETT RAMIREZ
Algonquin, IL 60102
*******.********@*****.***
Summary of Qualifications:
• Creative problem solver with attention to detail, and the ability to handle multiple
priorities. Strong research, analytical, organizational abilities. Excellent follow-up.
• Effective leader with the ability to organize and coordinate cross-functional teams to
accomplish objectives in a fast-paced, high-growth, and diverse environment.
• Dependable individual with strong positive attitude and excellent people skills and
the ability to motivate others. Excellent communications and customer service skills
and pleasant phone etiquette.
• Caring, professional, and proficient provider of health-related services to personal
care clients.
Technical Proficiencies:
• Microsoft Office, Excel, Word, Outlook and Macola
• Data entry
Experience
AEG Ventures, LLC Chicago, IL
Promoter Marketer June 2013 to Present
• Demonstrate and provide information on promoted products/services
• Create a positive image and lead consumers to use it.
• Distribute product, samples, brochures, flyers etc, to source new sales
opportunities.
• Identify interest and understand customer needs and requirements.
CTI Industries Corporation Lake Barrington, IL
Purchasing Expeditor April 2012 to April 2013
• Created, tracked, and expedited purchase orders for company operations.
Verified order receipts for accuracy and forwarded confirmation to Accounting for
payment.
• Tested and packaged products prior to final release to sales representatives.
• Initiated debit memos for defective material and equipment that required credit
and/or replacement.
• Tracked and monitored multiple company order logs including a cost savings log.
Kane Family Palatine, IL
Home Health & Personal Care Aide Jun 2011 to Mar 2012
• Assisted patient with personal care bathing and grooming.
• Prepared meals and medications, maintained mobility through light exercise.
• Scheduled doctor’s appointments, physical therapy and nurses visits.
• Daily memory drills through card games, crossword and reading.
Jessica Bennett Ramirez 2
Rosewood Therapy Services Inverness, IL
Rehabilitation Aide Feb 2007 to Mar 2011
• Provided administrative support for staff of nine.
• Processed daily department billing orders for internal/accounting tracking program.
• Prepared monthly billing statements from internal tracking log for clients and
monitoring of daily client census updates.
• Directed all incoming calls to the appropriate personnel or departments; was lead
liaison between office staff and directors.
Milfico Foods, Inc Elk Grove, IL
Data Entry Clerk/Office Administrator Sept 2005 to Aug 2006
• Data Entry Clerk for over one hundred vendors including but not limited to,
restaurant, distributors, retail stores, and supermarket chains.
• Entered all sales receipts, vendor orders and change order.
• Maintained accurate client order logs and updated client order forms.
• Managed internal tracking database with daily updated orders.
• Prepared monthly reports for accounting.
Guarantee Trust Life Insurance Co. Glenview, IL
Underwriting Assistant Nov 1993 to Jan 2000
New Business Technician
File Assembler
• Supported between four to six underwriters.
• Reviewed policy applications for accuracy and completeness.
• Investigated claim, medical, and pertinent personal history of applicants.
• Liaison between the internal New Business Department and the external agents.
• Tracked customer applications from assigned agents from conception through
completion
• Handled all calls from potential customers and insurance agents regarding status of
applications, order medical records and code applications.
• Updated tracking log and customer files with application routing status and reported
current status of applications to New Business Department.
• Processed and batched incoming applications and created customer files.
Education:
Concorde School of Hair Design Bloomfield, NJ
Hair Stylist and Cosmetologist 1991 – 1992
• Chemistry, Sanitation and Sterilization, Coloring of hair,
Hair and scalp treatments and conditioning, Hair styling.
Pequannock Township High School Pompton Plains, NJ
Jessica Bennett Ramirez 2
• High School Diploma 1986 – 1990
Contact this candidate