Sales Customer Service
Resume:
JOHN TINKER
**** ****** ***** ****, ** *****
***********@*****.***
PROFESSIONAL EXPERIENCE
JMI Resource January, 2012- September 2013
Business Development Manager
Cold calling on companies in the Tampa Bay area to bring in new
business. Following up
with phone calls, emails and face to face meetings to build
relationships with
perspective clients. New accounts secured through sales
presentations.
Kraft Foods, Tampa, FL May, 2010 - April 2011
Sales Service Representative
. Merchandising Nabisco Products in grocery stores, building end caps,
and feature displays.
Olan Mills, Tampa, FL January, 2009 - January 2012
Portrait Consultant/Level 2 Trainer
. Portrait Sales to Customers, consistently in Top Five in Sales in
District, recognized for outstanding customer service.
EMI Music Group Brentwood, TN 1984 - 2007
Sales and Marketing Representative
. Grew sales from $240,000 to $2.1 million through increased customer
visits, price pointed sales events, and targeted marketing efforts.
. Grew account base from 60 retail stores to more than 170 through
increased visits, exceptional customer care and regular contact.
. Maintained a closure rate of 97% on sales calls.
. Trained 6 new sales team members, 4 received quarterly achievement
awards; one was named Salesman of the Year.
. Stocked best sellers in retail accounts to ensure promotion;
positioned products on end caps, store fronts and cash wrap with
corresponding merchandising materials.
EDUCATION
Middle Tennessee State University, Murfreesboro, TN
Bachelor of Science, English; minored in Business Administration and
Marketing
ACHIEVEMENT AWARDS
. Salesman of the Year 4 times - with consistent increase in sales
percentage
. Co-Salesman of the Year 3 times with consistent sales increase
. Merchandiser of the Year for outstanding display and merchandising of
new releases and best sellers
. Quarterly Achievement Award multiple times for corresponding increases
in forecasted sales
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