Administrative Assistant Customer Service

Location:

Posted:

December 05, 2013

R oberta Ma rtz

Administrative Assistant

PO Box 25 Central Square, NY 13036 315-***-**** ******@*****.**.***

Qualifications Summary

• Accomplished administrative assistant over 15 years of experience in various administrative

capacities.

• Consummate professional dedicated to making the lives of busy executives easier. Serve as

an effective gatekeeper, manage busy calendars; extremely organized, detail oriented. Handle all daily

office tasks.

• Proficient user of MS Office (Word, Outlook, 7I SR Computer Database, Intel-Net System and

Share Point System, Data- Entry.

Professional Experience

Office Manager/Receptionist, 2012 to Present * Gemini Homes * Central Square, NY

• Answer switchboard, schedule appointments, greet customers, data entry, and billing. Order

office supplies, filing, clean office, banking, and mail run. Assist with orders and deliver parts to job site.

Maintain CEO’s calendar, plan and schedule travel.

Unemployment, 2011- 2012

Administrative Support, 2008- 2011 *Lockheed Martin* Liverpool, NY

• Conduct background investigations and re-investigations to establish that military personnel,

and/ or applicants for incumbents in national security positions are eligible for a required security

clearance. Receptionist for lobby 5,6 & 7 Include answer switchboard direct visitors, scan in material

for briefings, data entry, send out daily alerts and update the exhibio sign.

• I worked in the C.D.C. ”Classified Document Center” Mailroom, Security Escort for all

contractors, and the Help Desk.

Office Manager, 2001- 2008 * Northway Acres* Brewerton, NY

• As an office manager for a multi-faceted business, covering mobile-home sales, parts, and

craft store, I performed data entry, payroll, bookkeeping, filing, fax, banking and customer service. I

also assisted in the store front to include stock, inventory and cashier.

Front Desk Receptionist, 2000-2001 * Celebration Mortgage* Liverpool, NY

• As a Front Desk Receptionist I answered a multi-line phone system, performed data entry,

filing, greet clients, and schedule appointments for the sales representatives.