KELLY R. AMBROSE, SPHR
Cell: 469-***-****
*****.*******@***.***
Current Address: North Texas Address:
***** ***** ****** **** ******** Lane
Montgomery Village, MD 20886 Frisco, TX, 75034
EXPERIENCE SUMMARY
Extensive Human Resources experience in partnership with assigned business
groups to include regional operations, information technology, and e-
commerce. Key functional areas to include: strategic planning, employee
relations, recruitment, compensation, and training and development.
Ability to work with multiple field locations or in a corporate
environment. SPHR certified.
PROFESSIONAL EXPERIENCE
DRS Integrated Defense Solutions and Services September 2011 to
present
Senior Human Resources Director (Gaithersburg, MD)
. Provide strategic human resources direction to three individual lines of
business with distinct products and operations in matrixed organization
as well as a joint venture company comprising $400M in revenue and with
total employee population of 650 individuals
. Manage up to six person staff to include recruiter, HR coordinator, HR
manager, and HR generalist
. Serve as advisor and partner to general managers of individual LOBs
regarding succession planning, compensation strategy, reductions in
force, and business operations goals
. Partner with senior executives to develop recruitment strategy on
targeted positions which required high level security clearances
. Develop policies and procedures to include Inclement Weather Policy and
Referral Program
. Facilitate investigations of Ethics Hotline calls as well as internal
complaints or grievances
Independent Human Resources Consultant August 2009 to September 2011
Self Employed (Dallas, TX)
. Act as an independent consultant to clients to include government
contracting and a metal distribution plant
. Facilitate training to include Preventing Sexual Harassment and Workplace
Ethics
. Advise on various employee and management issues to include worker's
compensation claims, reduction in force, exempt compensation, employee
referral program, bonus programs, etc.
Achilles Group February 2009 to August 2009
Human Resources Director (Dallas, TX)
. Provide HR consultative services to diverse companies in the Dallas/Fort
Worth Metroplex to include information technology, product distribution,
and manufacturing
. Facilitate training to include Preventing Sexual Harassment and Workplace
Ethics
. Investigate complaints of harassment and recommend "best practices" for
client companies
Zenith Insurance December 2004 to August 2008
Regional Human Resources Manager (Pleasanton, CA)
Employee Relations
. Perform as strategic business partner to Northern CA regional offices as
well as corporate information technology and marketing departments with
employee population of 500
. Investigate allegations of harassment or policy violations; recommend
disciplinary actions
. Prepare and present termination cases to outside legal counsel for review
. Respond to EEOC, DOL, and other external inquiries with findings in favor
of Company in all cases
Recruitment
Lead and participate in the interviewing process of key management or
individual contributor positions
. Partner with recruitment team to benchmark business needs and candidate
requirements
Compensation
. Approve all salary actions to include promotions, merit increases, and
special bonuses
. Manage the focal point review process to include facilitation of ranking
meetings
. Review and edit proposed compensation structure for reclassification
effort
Kelly R. Ambrose, SPHR
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Training and Development
. Train management and employees on Preventing Sexual Harassment, DISC, Six
Hats, and Preventing Workplace Violence
. Conduct offsite teambuilding activities for intact management groups
. Facilitate 360 feedback sessions with managers and formalize development
plans
. Lead project to revise Employee Handbook and associated policies and
procedures
Getronics Government Solutions, LLC (formerly Wang Government Services)
August 1997 to September 2002
Senior Human Resources Generalist (McLean, VA; Cincinnati, OH; Dallas, TX)
Employee Relations
. Provide full range of support to information technology teams including
contracts valued at $600M+ for Immigration and Naturalization Service
(INS) and State Department; employee base of 600 employees throughout
the United States and its territories
. Develop strong working relationships with program management office and
influence strategic contract positions
. Investigate employee issues and incidents as well as concerns with
individuals in "security pipeline"
. Interpret personnel policies and procedures for managers and employees
Recruitment
. Develop targets for recruiters and assist in attaining those goals
. Create recruitment materials for candidates in field locations
Compensation
. Determine appropriate compensation and job titles for new hires and
incumbent contract personnel
. Compare compensation to Department of Labor Wage Determinations and make
appropriate changes
. Review and approve all salary actions to include promotions, merit
increases, and special bonuses
Training and Development
. Develop and prepare HR training materials for on-site program manager
meetings
. Design new hire orientation program to include corporate videos,
marketing materials, and benefits and policy briefings for corporate and
field employees
. Create and present co-employment presentation to Getronics and INS
officials; later identified as an HR best practice
New Business Acquisitions/Awards
. Manage HR function for Immigration and Naturalization Services (INS)
Field Operations Support contract valued at $539 million
. Respond to written inquiries from INS's contracting officer in regards to
recruiting, staffing and retention, training, benefits, and compensation
. Successfully transition 200 contract incumbents and 100 candidates
awaiting security clearances into the company
. Evaluate policies of newly acquired company and compare to current
company policies
Circuit City Stores, Inc. July 1995 to August 1997
Division Personnel Manager (Largo, MD)
. Provide support to 700 associates and managers in thirteen Virginia and
Maryland stores
. Investigate allegations (i.e., harassment, inappropriate behavior, etc.)
and recommend appropriate disciplinary action
. Participate in succession planning meetings to determine appropriate
management assignments
. Teach "Managing through People" (a one week management course) to new
managers throughout the company
TRW Space and Defense, Integrated Engineering Division November 1991 to
July 1995
Human Resources Representative (Fairfax, VA)
. Provide administrative support to 600 employees in matrixed high
technology environment
. Develop and implement program to track, analyze, and report staffing and
turnover trends
. Prepare recruiting plans to enhance workplace diversity and attend
college and professional job fairs
. Assist in preparation for the Office of Federal Contract Compliance
Programs (OFCCP) audit
. Research and write management volume of INS/ITP contract to include
recruiting, retention, benefits, and training and development plans
. Audit and provide salary analysis to contracts personnel for establishing
bid rates
. Write position descriptions and job requisitions for key and critical
personnel
Kelly R. Ambrose, SPHR
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EDUCATION
George Mason University; Bachelor of Arts, English; cumulative GPA 3.0
MEMBERSHIPS/CERTIFICATIONS
Member of SHRM; Dallas HR; Montgomery County SHRM
SPHR certified (December 2010; current certification period through
December 2016)