Customer Service Administrative Assistant
Resume:
ARNALD M BICKHAM
HOUSTON, TX 77091
************@*****.***
Career Objectives
To obtain a responsible position offering a wide opportunity for career
growth where my individual achievements and talents will be utilized.
Summary of Qualifications
Skilled Clerical Professional with twelve years experience in office
administration skills including Microsoft word and Excel. Typing 45 wpm,
reception, filing, record keeping and customer service. Customer Service
oriented with excellent written, verbal and listening skills
Work History
Apr 2012 – Oct 2012 Hire Authority – Houston, Texas
Administrative Assistant
Perform administrative support tasks, such as proofreading, transcribing
handwritten information, or operating calculators or computers to work
with pay records, invoices, balance sheets, or other documents. File and
maintain records.
Stone Marketing International - Houston, Texas
Clerical
Dec 1998 - Sep 2009
Operate telephone switchboard to answer, screen and forward calls,
providing information, taking messages and scheduling appointments.
Greet persons entering establishment, determine nature and purpose of
visit, and direct or escort them to specific destinations. Open and
distribute mail.
Transmit information or documents to customers, using computer, or
facsimile machine. Hear and resolve complaints from customers and
public.
Graebel Houston Movers - Houston, Texas
Mar 1996 - Mar 1997 Office Assistant
Operate office machines, such as photocopiers and scanners, facsimile
machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems,
either manually or using a computer.
Education
May 1986 Franklinton High School - Franklinton, Louisiana
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