User Experience Research

SHIVAM S. VORA

*** . *** . **** • s h i v a m . v o r a @ g m a i l . c o m

EDUCATION

San Jose State University Expected graduation 05/14

Master of Science, Human Factors and Ergonomics (Emphasis: Human Computer Interaction, GPA: 3.65)

Relevant Coursework: Interactive Design, Human-Computer Interaction, Engineering Psychology, Introduction to Ergonomics,

Human Factors Experiments, Advanced Statistics, Human Factors in Healthcare, Motor Learning

University of California, San Diego 0 6 / 11

Bachelor of Arts, Psychology and Bachelor of Arts, Economics

Relevant Coursework: Cognitive Psychology, Social Cognition, Cognitive Development, Principles of Behavior, Sensation and

Perception, Language and Conceptual Development, Developmental Psychology, Memory and Amnesia

USER EXPERIENCE SKILLS

Research and Design

User Research Quantitative Research Persona Creation Mockups Focus Groups

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Usability Testing Heuristic Evaluations Statistical Analysis Workflows User Interviews

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Qualitative Survey Research and Wireframes Interaction Design Information and

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Research Design Instruction Design

Tools

Axure MS Office Suite • SPSS Statistical Software

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Balsamiq Camtasia • Lucid Chart

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EXPERIENCE

User Experience Research and Design Intern, Cisco Systems 06/12-09/13

Milpitas, CA

Plan and conduct usability tests (remote and live); conduct heuristic evaluations on existing applications

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Develop prototypes ranging from paper-and-pencil concepts, to wire frames, to high-fidelity designs that represent both the

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visual identity and interaction model required to ensure user success

Collaborate with Product Managers, Designers, Analysts, and Engineers to implement and deliver final product

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Derive conceptual design based on user research and functional requirements; define user interaction model and workflows

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Served as the UX lead for a project with aggressive deadlines

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Deliberated wireframe designs for a variety of internal products, including participation in brainstorming/feedback sessions

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District Manager (Outside Sales), Automatic Data Processing (ADP) 10/11-03/12

P leasanton, CA

Managed the sales lifecycle end to end, including active prospecting, preparation of marketing collateral, and conducting

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software demonstrations to finalize deals

Consulted with business stakeholders to determine business needs, and developed tailored solutions

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Established and retained relationships with over 200 clients in a geographic territory, resulting in 114% quota fulfillment

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Social Med ia/ Mark etin g In tern, Au tofu sion Co rp oration 01/11-05/11

San D iego, CA

Devised a targeted marketing campaign through social media and grassroots outreach, direct mailings, and viral ad campaigns

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to increase brand awareness and attract potential clients

Performed competitor benchmarking analysis and assessed market trends for the automotive industry

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Managed and strengthened relationships with over 500 existing clients to generate additional sales revenue

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Researched Search Engine Optimization Techniques and modified Autofusion’s e-commerce strategy accordingly

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LEADERSHIP

V ice President, SJSU Human Factors and Ergonomics Student Chapter 05/13-Current

Engaged in and responsible for implementing a re-design of the SJSU Human Factors and Ergonomics public website

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Planned, promoted, and managed a professional networking event, including securing 5 industry professionals as guest

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speakers; this event attracted 110 students, professors, and alumni

Forecasted and implemented a financial budget of $2,000

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