Sales Customer Service

G regory D. Self

gregoryself.net 425-***-**** (Mobile) ***********@*****.***

Career Objective

A full time sales job with a company in which there is room for growth and

opportunity for success.

Work Experience

Nordstrom, Bellevue Square July 2013 -

P resent

Sales Associate

Main responsibilities include assisting customers in person and over the phone

w ith all sales needs and merchandising the sales f loor. Along with the sales

p rocess, I am tasked with dealing with customer issues/returns that arise.

O rganization and attention to detail is a large portion of my job as well making

sure that i tems are correctly organized and priced correctly.

Nordstrom, Bellevue Square Jan. 2011 –

J uly 2013

Inventory Management Team/Logistics

Upon my co-workers return from maternity leave, I returned to the Inventory

M anagement Team/ and was asked to take over the support of two different

departments where I have successfully reduced shrinkage and improved the

overall metrics of both departments. In the normal course of business I routinely

assist customers and sales people with purchases and the sales process.

N ordstrom, Bellevue Square Sept. 2010 –

Jan. 2011

Inventory Control Team

Having been t rained in this area, I was called upon to fill in for a co-worker taking

m aternity leave. My daily duties included t ransferring merchandise in and out of

our inventory, preparing it for shipping to other locations, and returning

merchandise to vendors. This role required knowledge of the Nordstrom POS

(point of sale) system which allows adjustment of inventory when discrepancies

a rose. Problem solving and quick decision making are key components of this job.

N ordstrom, Bellevue Square Sept. 2006-

Sept.2010

Inventory Management Team

As veteran of Inventory Management Team, often called upon for quick decisions,

d irection, and tasking; unpack and organize merchandise; leader and co-leader of

warehouse operations during critical revenue periods; prepare merchandise f loor;

works closely with Loss Prevention to audit inventory.

Nordstrom, Bellevue Square J une 2004 – Aug.

2006

Men’s Fine Suits - part-t ime and seasonal

O rganized sales f loor; assisted sales staff; managed alteration area and fit t ing

room.

Foothills Financial Service, LLC, Issaquah, WA. Dec. 2004

Office Assistant

I nput data; filed; organized office space

O regon Association of Student Councils Leadership Camp June

2004 &2005

Counselor

Assisted in creation of, and taught, OASC cur riculum; planned, scheduled, and

executed activities related to leadership t raining and camp themes

Education

Received bachelor’s degree in Social Science with a focus on General Business and

Psychology from Central Washington University

Central Washington University Lynnwood, WA 2009-

2012 Bellevue Community College Bellevue, WA

2006-2009

Central Washington University Ellensburg, WA 2004-

2006

Issaquah H igh School I ssaquah, WA

Graduated 2004

Leadership/Volunteer Work

L I N K Student Activity Leader, Issaquah H igh School Issaquah, WA

2003-2004 Experience Music Project Seattle, WA

2003-2004

OASC Leadership Camp Monmouth, OR 2003

Jenifer Jr. H igh School Peer Mediator Lewiston, ID

1998-2000

S kills

Knowledge of Microsoft Office – Excel, Word, PowerPoint

Ability to manage multiple tasks

S trong attention to detail and well organized

Active on multiple social media websites

Customer Service

References available upon request

Contact this candidate