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OBJECTIVE
A challenging and responsible position which would effectively
utilize prior experience, training and abilities, offering opportunities
for professional growth and advancement.
EDUCATION
Bachelor of Commerce
AUTO-CAD operator (Certified)
ISO 9001-2008 Internal Auditor (Certified)
AREAS OF EXPERTISE
A Document Controller / Specialist with a proven ability to establish and
maintain an effective filling and archiving system for electronic and paper
documents and files in accordance with company QMS procedures. Possessing
extensive knowledge of electronic data management system, supplier
documents controls, ISO / QMS, Life Cycle Information / Document for
Operations, final handover and also technical library. Walk with document
owners to finalize procedures, specifications, proposals, scope of works as
per ISO quality control program.
STRENGTHS
Over 20 years of local and overseas ISO experience handling engineering
technical documentation, records management, data control, QA inspections,
site coordination, logistics, invoicing, purchasing, warehousing and
material control within electrical, mechanical, telecommunication,
hydraulics, infrastructure, mineral, civil, property mgmt. and
manufacturing projects. Proven excellent organizational skills.
EXPERIENCE
OCT 2012 - OCT 2013.
Lead Document Controller. Lycopodium Minerals Limited (Toronto), CANADA.
. Assist Project Managers & Teams to determine document workflow
requirements and methods
. Identify regulatory requirements associated with document management
and ensure these are captured in the company's procedures
. Develop and implement tools and techniques for the continuous
improvement of the company's document management procedures utilising
MS SharePoint to the full
. Assist with general maintenance of procedures and other documents
. Ensure implementation of the company's document control procedures
. Ensure accuracy in storage and ease of retrieval of all paper and
electronic documents
. Monitor all incoming post, faxes and e-mail and respond when required
. Maintain an efficient filing system. Assist the Project Managers &
Teams in their activities
. Assist in the development of proj. Related databases. Attend meetings,
conferences, workshops. Provide technical and administrative
assistance to the Offshore Dept's.
. Perform audits to ensure compliance with processes and procedures and
maximum utilisation of MS SharePoint
. Assist with ensuring compliance with ISO9001, ISO14001 & OHSAS18001.
JAN 2011 - SEPT 2012.
Document Control Specialist. Research in Motion Limited (BlackBerry)
Waterloo, CANADA.
. Acting as one of the primary contacts for Global Facilities Operations
in developing and maintaining document repositories and intranet
content on procedures, processes and standards across all operational
functions within the Facilities department structure and regions
including cultural and governing bodies' awareness.
. Encouraging and leading a user-centered approach to information
management on documented standards, procedures and processes.
. Assisting in defining and maintaining document standards, benchmarking
and best practices within Facilities.
. Engaging and assisting with training and coordination of Facilities
documentation needs for current or proposed repositories and tools
globally providing subjects matter expertise.
. Creating, editing, managing and printing version control and online
documentation for global Facilities Standards and Reporting team.
. Supporting and be a resource for other teams within the department as
required.
. Leading documentation projects where appropriate.
. Creating, managing and deploying online and print forms, templates and
standards.
. Facilitating best practices and compliance with internal and industry
standards globally.
. Reviewing with counterparts and updating specification on services and
within Facilities / Property Management.
. Contributing to corporate internet initiatives and contents as
appropriate.
. Coordination deliverables and standards with other teams / clients, as
appropriate.
NOV. 2007/ 6TH MAY 2010
Document Control Coordinator, Energy Division. Wardrop Engineering Inc.,
(Tetra Tech Group) Mississauga. ON. Canada.
. Maintained the document filing system for the Transmission and
Distribution sector of the Energy Division in accordance with
corporate procedures and project requirements.
. Uploads and downloads drawings to/from client and company FTP sites.
. Provides routine document control support, such as assisting others
and resolving and/or referring a range of document problems and
inquiries.
. Maintaining quality control of all aspects of the document control
department and ensuring all project requirements are met.
. Maintains a Document Control binder which details step-by-step
instructions on completing tasks for specific clients.
. Creates updates and maintains files, inventories, records, and other
documents.
. Responsible for printing, binding and preparation of specifications,
drawings and other client and project documentation.
. Tracked distribution of documentation for both internal and external
clients.
. Prepared technical specifications and design reports as per engineer
mark-ups.
. Maintained current day-to-day status of design packages (i.e. review
stage, approval stage, etc.).
. Works with IT to trouble-shoot problems with document control
equipment (plotters).
. Prepares reports including the researching, compiling, and summarizing
of data in accordance with established procedures.
. Proofread and formatted outgoing correspondence ensuring company
standards were met.
. Co-ordinate internal engineers, Vendors / Clients.
. Created Purchase Orders for all project-related purchases including
print jobs.
. Maintains logs of all printing jobs charged to projects, departments
and overhead.
2005/2007
Technical Documents and Material Controller, Vanguard Steel, Mississauga.
Canada.
. Supervised a team of warehouse personnel and subcontractors ensuring
timely and accurate cargo receipt and dispatching including tracking,
check-in and check-out, packing, loading, updating the inventory
database, co-ordinating with forwarders and shippers and arranging for
proper storage of dangerous material and goods.
. Ensure 100% on time delivery of purchased components to the customer.
. Consistent and effective communication to customers regarding material
availability.
. Meet business plan targets.
. Ensuring all systems texts and dates are up to date daily.
. Investigating, and understanding the root cause of supply problems.
. Ensuring all documentation is received in a timely manner from the
supplier in line with new product, resource or infill specifications
(PPAP, ISIR, IMDS etc).
. Raising inter branch transfers & commercial issues through purchase
problem log.
. Meeting KPIs - Cost reduction, On time performance, and Inventory.
. Conducting regular performance reviews with key vendors.
. Maintaining exceptional standards of housekeeping - systems procedures
and work environment.
2003/2005
Material Controller, Walt Disney Imagineering, Hong Kong
Assist with the receivable at the third party warehouse, inspection, item
tracking, damage control, warranty and repair, record keeping and
maintain inventory control procedure. Housekeeping of the facility and
keeping the daily log of visitors entering each warehouse location
tracking & control inventory checks. Prepare various tracking reports for
management use including receiving, tagging items, locating items and
determine whether items should be stored inside or outside. Coordinate
with vendors, engineers, project coordinators and buyers to help
facilitate item movement, arrange for their inspection
Regarding payments. Operate warehouse equipments e.g. forklift, reach
truck, pallet jack etc. for moving the slow products around the outside
facility, inspect load to ensure safety travel on or off, As a principal
interface between trades port Hong Kong & Hong Kong WDI. I have
demonstrated the highest level of professionalism and industry knowledge.
As a WDI representative I was responsible & manage the day-to-day
activities at trade port HK. (A specialist logistic service provider
committed to provide integrated logistics to the transport industry) As
a role of Technical Documents and Material Controller, I supervised a
team of warehouse personnel's & sub contractors to ensure timely &
accurate cargo receiving & dispatching including tracking, handle check-
in and check-out, packing, proper loading, update inventory database,
coordination with forwarders and shippers and specially take care &
arrange proper storage of dangerous material & goods.
2000/2003
Librarian and Supervisor of Printing Services, 123 Publishing House. Hong
Kong
Plan, organize and direct the ordering, cataloging, and processing of
library materials and the automated functions of the library system.
Placing orders for library materials and receiving and checking shipments
from vendors / publishers, cataloging materials, and making materials
shelf-ready and maintaining the library's automated system.
Catalogs library materials. Establishes monitors and evaluates overall
program. Develops and maintains the library automation system and
automated administrative functions. Cleans and repairs library materials.
Maintains an awareness of current library issues and trends affecting all
library departments; reads professional literature and attends workshops.
Arrange shipments to local and overseas clients. Arrange & participate
trade shows / fairs.
1995/2000
Project Document Controller, Hong Kong International Airport, Hong Kong
. Ensure that the document control function is being performed in
accordance with the procedures and in a timely manner
. Compile final documentation in line with contract requirements.
. Review, catalogue and distribute all consultant drawings, shop
drawings and other submittals as required by the Project Manager.
. Ensure that historical archives are safe and retrievable and the
accuracy of the rendition copies of electronic master
. Receive all consultants' drawings & shop drawings, log in data base,
review and distribute as required by P.M.
. Provide preliminary review of shop drawings for conformance. Prepare
change notice summaries for owner/construction manager review.
. Ensure timely review of submittals by consultant and review.
. Scan and database the approved shop drawings. Keep current hard copies
and file supersede version.
. Follow-up on deficiency lists and assist with scheduling and
coordinating subtrades.
. Assist with ordering construction material and equipment.
. Organize necessary filing and archiving of technical documents.
. Assist QA Manager for test and inspection reports & status.
1991/1995
Project Document Controller, KCR (Mass Railway Project), Hong Kong
. Control and document all the incoming and outgoing documentation of
the company, and make sure that they are filed and organized in
quality manners, so it helps operate the operations successfully and
support the team on periodical bases with the required information.
. Receive, sort and examine all incoming and out going documents, such
as blueprints, drawings, change orders, faxes, emails, letters, memos
and specifications to verify completeness and accuracy of data.
. Conduct archival activities for controlled documents and validation
files.
. Assist with the implementation, management and administration of the
department electronic document management system.
. Review and proofread documents for consistency of document format and
system concerns Internal / External Communication.
. Liaise with internal departments to ensure documents are prepared,
stored and archived accurately and in a timely manner.
. Liaise with external document controllers to collect and gather and
store all documents related to the company.
. Follow all relevant departmental policies, processes, standard
operating procedures and instructions so that work is carried out in a
controlled and consistent manner.
. Generate adhoc or tailor made reports as required by the project.
Skills, Abilities
Excellent proficiency with Microsoft Office applications.
Years of document management experience. Familiar with EDMS
software's like QDMS, Aconex DMS, Doclog, DM Portal, Share
Point, Livelink, FTP Site, Asite, Meridian Doc, & AutoCAD.
Comprehensive understanding of Environmental Health & Safety
regulations ISO 14001.
Attention to detail and ability to adapt to changing
schedules.
Capable of handling several tasks concurrently in different
environments.
Strong interpersonal skills to work both as part of a team
or as a team lead.
Self motivated, detail-oriented, organized and able to
organize others.
Able to reach & work quickly and effectively under tight
deadlines & challenging situations.
Excellent interpersonal, written and verbal communication
skills.
Ability to interact with all departments able to build
relationships inside the team, across the organization and
with vendors and partners.
Training document control processes to staff is one of my
specialties.
References: Available on request.
Additional Qualifications (Appendix "A")
Drawing Office, Document Control, Records Management
Responsible for the ordering, cataloguing, circulating, updating and
administering all technical reference material, standards, acts, codes,
periodicals and reports, within the Engineering and Construction, Technical
Reference Library. Responsible for circulating, updating and maintaining
the reference copies of specifications and contract drawing books including
addenda, "Issued for Construction" versions and contract changes.
Responsible for the administration, processing and retention of all
records.
Permits Coordinator
Responsible for coordinating third party issues that impact the design and
construction. Assist project staff to obtain various regulatory approvals
from third party agencies, and third party permits/agreements such as those
required for geotechnical work, above ground facilities, construction
contracts, etc. Establish and maintain a matrix of third part issues
impacting the Program/Project; liaise with the Environmental Assessment
Compliance Coordinator as appropriate for ensuring proper and timely
coordination of third party issues; and liaise with third party agencies.
Coordinate the submission of site plan approvals. Assist in the conducting
pre/post constructions surveys, prepare commission and other reports, and
will assume other related responsibilities.
Project Coordinator
Responsible for track site instructions, handle request for change orders,
responses on site instructions and advise both the project manager and site
manger. Monitor and update project schedule. Coordinate permits, issued for
construction drawings and permit set of drawings. Participate in tender
process. Assist the project manager with all project administration tasks
Prepare and coordinate project close-out documents.
Material Control Lead
Reports to the Project Procurement Lead for coordinating communications and
tasks related to the logistics of project materials, with a dotted line
reporting to the
Project Construction Manager for the day-to-day work requirements at the
project site. Responsible for the coordination of project materials flows,
storage and distribution in accordance with company policies and
procedures. Includes, Review of the initial master schedule to ensure that
equipment and materials will be available in support of construction
requirements, meet the required delivery dates, Monitoring of delivery
progress against the schedules, confirm material availability, Ensure
materials related activities in the project execution plan are performed in
the right sequence, coordinates activities with Project Expeditor,
Inspector, Transit warehouse personnel, site warehouse personnel, to ensure
uninterrupted and well-planned flow of the project materials. Plays a role
of the central communications point for all parties, makes arrangements for
any special project requirements, ensures storage requirements, directs
activities of the Project Materials Coordinators at the project site,
responsible for the effective set up and management of the project
warehouse and/or lay-down area, ensures procedures for receiving, storing
and shipping, inspects shipments on arrival to the project site and
documents any deficiencies, and coordinates claims resolution with the
Procurement Lead and Contracts Administrator, establishes effective
control, flow and filing of documentation for all aspects of the project
materials management process, ensures effective inventory control and
timely reordering of project consumables, responsible for disposition of
left over project materials and equipment.
Administration Support
Direct clients and visitors to the appropriate staff member, coordination
with proposal set ups, receiving & distributing internal & external mail,
prepare, distribute and sign for ingoing and outgoing courier packages,
Assist in the planning and preparation of meetings, conferences and
conference coordinate operations meetings, raise purchase orders
requisitions, maintenance supervisor and others at the site office and
manage receipt of goods and services and provide administrative support to
the Facility Manager and others at the site office (training, expense
reports, travel arrangements, time sheets, filing, etc.), assist Facility
Manager with budgeting, reporting and tenant relations including the
preparation of the Annual Budget, preparation of letters, presentations and
spreadsheets as required, as well as the preparation of monthly open
purchase order and outstanding invoice reports, maintain and update
employee, tenant and vendor contact lists, emergency contact lists,
training record and database, vacation/sick leave requests tracking
database, ensure ISO compliance and maintain office records in accordance
with the QMS guidelines. Manage local office requirements, raising IT
requests, and work with IT to resolve office computer, fax, photocopier,
cell phone and regular phone issues.
Skills/Knowledge/Experience
Strong understanding of records management, technical librarian and record
keeping principles, strong knowledge of office administration and project
management, good knowledge of regulatory requirements, third party permits
and approval processes, sound judgment; demonstrate organizational,
analytical and problem solving abilities; highly developed interpersonal,
negotiation, verbal and written communication skills, basic knowledge of
building and construction components, able to read drawings and
specifications, collaborative attitude with members of the Team, strong
understanding of the project materials management process and its inter-
relationships with engineering, procurement and construction, direct
experience in organizing field receiving, storage, and distribution of
materials in project environment, knowledge of safety requirements
applicable to materials management and logistics, working knowledge of
QA/QC process and experience with its implementation, Strong computer
skills, Providing technical guidance to co-workers, Supervising work within
a small work unit composed of employees within own discipline or a related
area of specialization, Determining the training and development needs of
employees.
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