Management Human Resources

MELISSA J. EUBANKS, MS

**** ********** . ******, ***** ***** 214-***-**** .

*******.*.*******@*****.*** www.linkedin.com/in/melissaeubanks

CORE COMPETENCIES

Benefits Administration Strategic Planning Process

Improvement

Team Leadership Change Management Recruiting

Compensation Training Negotiations

Safety HR Software Implementation Performance

Management

Organizational Development Employee Relations HR Laws and

Compliance

P&L Mentor and Coach Six Sigma green belt

PROFESSIONAL EXPERIENCE

Director of Human Resources

David Sutherland Inc. (Dallas, TX) 2007-

Present

David Sutherland Inc. is a manufacturer and wholesaler of fine furniture,

fabric and accessories with locations throughout the United States and

Mexico.

Direct all HR and benefits administration functions. Prepare HR budgets and

forecasts and perform strategic planning. Develop and implement HR strategy

and budgets

. Reduced cost of health-plan premiums by negotiating a proposed 18%

increase down to 2.6%; negotiated an 18-month contract for dental and

vision coverage.

. Decreased accidents from 20 in 2007 to 2 to 3 annually by

implementing an on-going safety program.

. Saved 50% cost by implementing an improved payroll/HR system.

. Resolved all EEOC cases successfully by preparing and presenting

proper documentation to eliminate further investigations

. Improved the rate of return for 401K participants through researching

and executing a new plan; diversified the funds.

. Increased employee satisfaction and raised the retention level through

conducting effective leadership training for middle managers.

. Provide strategic direction to the executive team

Human Resources Partner

Thompson & Knight LLP - Dallas, TX

2006-2007

Thompson & Knight is a full-service law firm with 12 offices worldwide.

. Supervised a six-member HR Department for 800 employees; oversaw

benefits, recruiting, and performance management for all non-attorney

staff.

. Reduced monthly cost by $60,000 through renegotiating the self-insured

health plan. Restructured the budget process for improved tracking of

healthcare expense.

. Instituted a 40-hour course of management training-no such program had

existed previously.

. Collaborated with attorneys and other staff to achieve "Best Place to

Work" in Dallas.

Director of Human Resources

Masco Builder Cabinet Group - Duncanville, TX

2003-2006

Masco manufactures cabinets for home building.

. Oversaw a six-member HR and payroll organization for two manufacturing

plants and two management offices with more than 2000 employees;

administered compensation, benefits, recruiting, payroll, employee

relations, performance management, and training. Implemented seven new

service centers.

. Added 135 positions within 2 months by producing an effective HR

recruiting strategy.

. Contributed to the establishment of profitable centers within the 1st

year by improving sourcing and selection; identified and hired

management personnel for a start-up division.

. Decreased turnover rate of sales representatives from 40% to 15%

. Enabled sales representatives to achieve goals within 30 days by

instituting a sales-training program.

. Implemented PeopleSoft for HR and payroll.

Organizational Consultant

E2 ORGANIZATIONAL CONSULTANTS & PSYCHOLOGISTS - DALLAS, TX

1999-2003

E2org is a professional firm of licensed psychologists and organizational

consultants who provide research-based assessments for the selection and

development of executive, management, and sales professionals.

. Provided global change-management, organizational-development, and

performance-management system consultations for Fortune 500 companies.

. Captured a $100K project to develop and implement a competency model

for FedEx Pacific Asia.

. Enabled Dell Computer to reduce executive turnover from 15% to 6% by

conducting assessments for the executive team based upon core

competencies.

. Produced a higher retention rate and improved talent matches through

performing more than 1000 management assessments for Fortune 200

companies.

. Reduced turnover 50% by furnishing management-development services for

manufacturing, service, and financial organizations-improved

performance through coaching and developing and implementing a 360

feedback process.

. Taught graduate level strategic planning for non-profits

Director of Organizational Development

Maritz Inc. -Dallas, TX

1990-1999

Maritz is a performance improvement company. Its subsidiary, Maritz Travel

Company assisted Fortune 100 companies with improving their travel costs.

. Member of Executive Management team directed organizational

development for Maritz Travel Company with sales of $800M with 2500

employees; facilitated strategic planning process with senior

management team

. Implemented first five year strategic plan with management team

. Achieved $700,000 in bottom-line savings to the division through

process improvement teams

. Managed 3 large call centers and several on-site locations

EDUCATION

University of North Texas, Denton, TX - M.S. COUNSELING with minor HUMAN

RESOURCES GPA 3.5

Southern Methodist University, Dallas, TX - B.S. PYSCHOLOGY

GPA 3.2

PROFESSIONAL AFFILIATIONS

.Society of Human Resource Management (SHRM), Member, . Dallas HR, Member

TECHNICAL SKILLS

.MS Office Suite .Netchex, Ceridian, ADP, PeopleSoft ( Six Sigma Green

Belt

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